Lindsey Fehr

• Assisted customers with beverage selection and order fulfillment.
• Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water.
• Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
• Cleaned and maintained the beverage cart on a daily basis.
• Ensured that all products were served according to health regulations set forth by the state.
• Participated in ongoing training to enhance job skills and knowledge.

• Crafted in-house made syrups, tinctures and specialty bar ingredients.
• Prepared new garnishes, juices and other perishables daily.
• Effectively multitasked within fast-paced environment.
• Measured and mixed house ingredients to prepare both custom and menu drink orders.
• Made friendly conversation with customers to provide enjoyable bar experience.
• Resolved customer complaints in a professional manner.

• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Provided exceptional service to high volume of daily customers.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Top 5 in sales company wide
• Trained new bartenders on drink preparation and upselling techniques.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

• Built Value on personalized training programs and showing each member of our club how we can get them to their goals.
• Manged a personal training team, helping trainers improve their sales skills and training abilities.
• Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
• Resolved member and guest complaints, fixed any billing or scheduling issues in the Personal training department
• Conducted regular performance reviews with staff members to provide feedback on job performance.

Suggest cocktail choices based on customer preference, daily specials and inventory availability . Educated customers on drink specials and and increasing sales by upselling bottle service. Created rapport with new and returning patrons to foster guest satisfaction.

• Maintained tidiness and organization throughout bar area.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
• Completed opening and closing checklists to ensure smooth restaurant operations.
• Created rapport with new and returning patrons to foster guest satisfaction.
• Explained menu items, describing ingredients and cooking methods upon request.

• Assisted in developing promotional materials such as flyers and brochures for distribution at events.
• Supported sales team members to drive growth and development.
• Collaborated with marketing team to create innovative campaigns to attract new members.
• Established ambitious goals for employees to promote achievement and surpass business targets.
• Coached, developed and motivated team to achieve revenue goals.
• Provided support in the recruitment, selection, and training of new membership sales personnel.
• Conducted weekly meetings with staff to review performance goals and objectives.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Enhanced overall team performance by setting and exceeding ambitious sales goals.
• Organized scheduled workshops focusing on continuous improvement.