Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Frenchko

108 Joe Lick Road Scott Township, ,PA

Summary

Accomplished Residential Case Manager at Beacon Specialized Living (formerly known as Keystone Community Resources) , adept in client advocacy and maintaining positive working relationships. Excelled in managing treatment plans and ensuring compliance with regulations, demonstrating a keen attention to detail and organizational skills. Proven track record in enhancing staff training and resident care, contributing to a significant improvement in service delivery.

Overview

6
6
years of professional experience

Work History

Residential Case Manager

Beacon Specialized Living - Keystone
06.2012 - 03.2014

Responsibilities:

  • Manage, create, and maintain resident's personal chart/file
  • Act as a liaison between family members and outside agencies involved in treatment and care of individual
  • Train staff on treatment plans and residential paperwork
  • Attend and arrange ISP meetings
  • Review and audit charts, as well as content in treatment plans
  • Complete paperwork as required following 3800 and 6400 regulations.

Program Manager for In- Home Respite

Beacon Specialized Living
06.2012 - 03.2014
  • Review treatment plans
  • Arrange admission meetings
  • Train staff on required paperwork and individuals needs
  • Arrange respite visits at the home setting
  • Complete monthly billing reports
  • Work with individuals in the home and community environment.

Program Specialist / Supported Living

Beacon Specialized Living
06.2011 - 06.2012
  • Provided support to individuals living independently
  • Work with individuals in the home and community on life skills
  • Manage, create, and maintain resident's personal files.
  • Transport individuals to activities and doctor appointments .
  • Train staff on treatment plans , review quality and content of daily contact notes.
  • Provide consumer coverage during program manager's absence
  • Direct coaches on their day to day responsibilities.

Direct Service Provider

Beacon Specialized Living
06.2010 - 01.2011
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted disabled clients to support independence and well-being.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Certified in medication management and distribution
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Adhered to confidentiality guidelines and HIPAA regulations while managing sensitive client information.

Therapeutic Support Staff Member

Youth Advocate Program
03.2008 - 03.2010
  • Manage caseload paperwork on a weekly basis
  • Track and monitor behavior of consumer
  • Work on goals of treatment plan
  • Participate in school-based behavioral programs
  • Work with families in home and community setting
  • Improved clients daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.

Education

Bachelor of Science - Psychology

Marywood University
Scranton, PA
01.2008

Associate of Arts -

Keystone College
La Plume, PA
2005

High School Diploma -

Lakeland High
Scott Township, PA
06.2003

Skills

  • Positive working relationships
  • Written and verbal communication
  • Client Advocacy
  • Attention to Detail
  • Organizational Skills
  • Mental health awareness
  • Positive Reinforcement
  • Believes in team support

Timeline

Residential Case Manager

Beacon Specialized Living - Keystone
06.2012 - 03.2014

Program Manager for In- Home Respite

Beacon Specialized Living
06.2012 - 03.2014

Program Specialist / Supported Living

Beacon Specialized Living
06.2011 - 06.2012

Direct Service Provider

Beacon Specialized Living
06.2010 - 01.2011

Therapeutic Support Staff Member

Youth Advocate Program
03.2008 - 03.2010

Bachelor of Science - Psychology

Marywood University

Associate of Arts -

Keystone College

High School Diploma -

Lakeland High
Lindsey Frenchko