Lindsey Gilbert
Ludowici,Georgia
Summary
Dynamic leader with a proven track record at Papa Murphy's, excelling in operations management and team leadership. Skilled in fostering high employee satisfaction and efficiency, while significantly reducing food waste at Captain Joe's Seafood. Expert in training and coaching, adept at problem resolution, ensuring seamless team integration and optimal performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Papa Murphy's
11.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and operations.
- Managed diverse teams, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, Company practices, and company procedures,
- Exceeds Expectations in every store position
Kitchen Manager
Captain Joe's Seafood
12.2022 - 06.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Assistant Manager
Ford Ware House
01.2020 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized work environment for faster customer service on vehicular experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, availability of parts, ordering of parts.
Shift Manager
Arbys
02.2006 - 10.2008
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
Education
Associate of Science - Business Administration Law
West Virginia Community College
Williamson, WV 02.2011 - 11.2013
Savannah Technical College
Hinesville, GA 10.2017 - 05.2019
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Efficient multi-tasker
Effective leader
Team Leadership
Training and coaching
Time Management
Timeline
General Manager
Papa Murphy's
11.2023 - Current
Kitchen Manager
Captain Joe's Seafood
12.2022 - 06.2023
Assistant Manager
Ford Ware House
01.2020 - 04.2021
Savannah Technical College
10.2017 - 05.2019
Associate of Science - Business Administration Law
West Virginia Community College
02.2011 - 11.2013
Shift Manager
Arbys
02.2006 - 10.2008
Similar Profiles
Abi TheallAbi Theall
Papa Murphy's at Papa Murphy's, Papa LTPapa Murphy's at Papa Murphy's, Papa LT
Emma HinksonEmma Hinkson
Pizza Delivery Driver at Papa Murphy'sPizza Delivery Driver at Papa Murphy's
ANTHONY ALANIZANTHONY ALANIZ
Fast Food Worker at Papa Murphy's Take and Bake PizzaFast Food Worker at Papa Murphy's Take and Bake Pizza
Andres MorenoAndres Moreno
Supervisor at Papa Murphy's Take and Bake PizzaSupervisor at Papa Murphy's Take and Bake Pizza
Samuel B. WhaleySamuel B. Whaley
Kitchen Manager at Hog N Bones BBQ RestaurantKitchen Manager at Hog N Bones BBQ Restaurant