Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Lindsey Gorman

Lindsey Gorman

Rossville,Georgia

Summary

Accomplished Marketing Director at Northwest Ohio Protections and Tri-state Home Safety, adept in sales strategy implementation and fostering professional development. Leveraged customer service excellence and sales management skills to significantly enhance brand visibility and revenue. Demonstrated quick learning and problem-solving abilities, achieving notable sales targets and customer retention rates.

Overview

6
6
years of professional experience

Work History

Home Health Aide

Barbara Ryan
04.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.

Home Health Aide

Curtis Fowler
12.2021 - 01.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Marketing Director

Tri-state Home Safety
03.2020 - 06.2022
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Created content and promotional materials to drive engagement and conversions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
  • Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
  • Mentored junior team members, fostering professional development within the organization.
  • Created and managed social media campaigns to increase brand engagement.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Set fire safety appointments, winning awards with our parent company, Global Health and Safety for most appointments set.

Sales Associate

Tri-state Home Safety
03.2020 - 06.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Marketing Director

Northwest Ohio Protections
06.2018 - 03.2020
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
  • Mentored junior team members, fostering professional development within the organization.
  • Implemented CRM solutions that improved customer retention rates while enabling more effective communication strategies.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Set appointments for sales team

Education

Associate - Criminal Justice

Axia At The University of Phoenix
Cleveland, OH
08.2009

Skills

I possess many skills from great customer service to sales I am proficient in handling any difficulties that may arise I learn quickly and act quickly while engaging customers with charisma, kindness, and logic

Also have knowledge in:

  • Sales cycle understanding
  • Marketing and sales
  • Sales Strategy Implementation
  • Solutions-based sales
  • Sales management
  • Sales Goals
  • Sales Support Capabilities
  • Sales Solicitation

Timeline

Home Health Aide

Barbara Ryan
04.2024 - Current

Home Health Aide

Curtis Fowler
12.2021 - 01.2023

Marketing Director

Tri-state Home Safety
03.2020 - 06.2022

Sales Associate

Tri-state Home Safety
03.2020 - 06.2022

Marketing Director

Northwest Ohio Protections
06.2018 - 03.2020

Associate - Criminal Justice

Axia At The University of Phoenix

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Lindsey Gorman