Lindsey Gray
Summary
As a dedicated and adaptable professional, I approach every job and situation with a strong work ethic and a commitment to excellence. My ability to quickly learn and master the necessary skills for any role allows me to consistently perform at a high level. I am driven by a desire to excel and advance within the organization, continually seeking opportunities for professional growth.
With a strong and personable character, I excel in interpersonal interactions and know how to collaborate effectively with both colleagues and customers. My diverse experience ranges from performing essential cleaning tasks to handling financial transactions and providing exceptional customer service. These various roles have equipped me with a well-rounded skill set and a comprehensive understanding of different facets of the workplace.
Punctuality and reliability are cornerstones of my professional demeanor. I take pride in consistently arriving on time and being dependable in every aspect of my job. I thrive in environments that offer hands-on activities and foster team-building, as these settings allow me to fully engage and contribute meaningfully to the organization’s success.
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Overview
13
13
years of professional experience
Work History
Behavioral Health Specialist
Sweetser, Saco
50 Moody St, Saco , Me
04.2020 - Current
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Worked closely with adults and children in community settings, at residential facilities and within homes.
- Identified appropriate treatment resources and recommended patients for these services.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
- Advocated on behalf of clients with external stakeholders such as insurance companies and social service agencies, facilitating access to necessary treatments and resources.
- Developed personalized treatment plans focusing on each client''s unique situation and goals, leading to better therapeutic results.
- Worked closely with families to provide education about mental health conditions and promote understanding of treatment strategies, strengthening family relationships and support systems.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- CPR First Aid
- TCI trained
- CRMA
- Mental Health class taken for adults.
Cook Shift Leader
Beach Bagels
Old Orchard Beach, ME
05.2016 - 02.2020
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Office Cleaner
Cleaning Genies
Portland, Maine
08.2014 - 11.2014
- Completed routine cleaning and sanitization of vessel and equipment.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Safely used chemicals and other cleaning equipment.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
Nursing Home
75 State Street, Independent Living
75 State St, Portland, ME.
03.2014 - 11.2014
- Provided emotional support to residents and their families, establishing trust and maintaining open lines of communication.
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Maintained patient confidentiality at all times, ensuring compliance with HIPAA regulations and upholding ethical standards.
- Contributed to a positive working environment through effective teamwork and collaboration with colleagues across various departments.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient progress accurately in electronic medical record systems, allowing healthcare team members seamless access to up-to-date information on each resident''s condition.
Lead Sandwich Maker
Sandwich Empire
21 County Rd Westbrook, ME
05.2013 - 10.2014
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Contributed ideas for menu development based on customer feedback and industry trends.
- Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance.
- Managed inventory levels, ordering necessary supplies to avoid stockouts or overstock situations.
Concession Stand Worker
Cinemagic Cinemagic Grand
333 Clarks Pond Parkway South Portland, ME
04.2011 - 09.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Responded to customer complaints to help resolve issues.
Education
High School Diploma -
Bonny Eagle High
Standish, ME06.2010
Skills
- Behavioral treatment services
- Client coping mechanisms
- Stress reduction techniques
- CPR/AED
- Behavior Modification
- Crisis Intervention
- Child and Adolescent Therapy
- Behavioral Health
- Certified in CPR/AED
- Clinical Documentation
- Goal Setting
Timeline
Behavioral Health Specialist
Sweetser, Saco
04.2020 - Current
Cook Shift Leader
Beach Bagels
05.2016 - 02.2020
Office Cleaner
Cleaning Genies
08.2014 - 11.2014
Nursing Home
75 State Street, Independent Living
03.2014 - 11.2014
Lead Sandwich Maker
Sandwich Empire
05.2013 - 10.2014
Concession Stand Worker
Cinemagic Cinemagic Grand
04.2011 - 09.2014
High School Diploma -
Bonny Eagle High