Lindsey Grigsby

• Scheduled and taught in class and online courses to increase learning opportunities.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
• Introduced standardized training for cohesive learning environments.

• Mentored team members to enhance professional development and accountability in workplace.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Maintained a home, managed my children's personal, educational requirements. Monitored afterschool athletic activities. Encouraged involvement in volunteer opportunities.

• Kept reception area clean and neat to give visitors positive first impression.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Promoted maintenance of professional and courteous customer interactions across reception personnel.
• Handled complaints and questions, and re-directed calls to other team members.