Lindsey James
Grove City
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Permanent Cosmetics
Independant
Grove City
02.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
Resort Manager
Pet Palace Boarding Resort
Columbus
07.2012 - 11.2021
- Resolved guest complaints or escalated them as necessary to ensure satisfaction.
- Provided leadership support to staff members by setting goals and expectations.
- Participated in professional development activities such as conferences or seminars.
- Managed daily operations of the resort, including budgeting, scheduling, hiring and training staff.
- Analyzed customer feedback to identify areas for improvement in services offered.
- Developed policies and procedures to improve operational efficiency of the resort.
- Built and maintained productive relationships with employees.
- Oversaw maintenance of grounds, facilities and equipment at the resort.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized employee recognition programs designed to motivate staff members.
- Supervised front desk staff in providing excellent customer service experiences for guests.
- Reviewed performance evaluations of employees in order to recognize outstanding work.
- Performed financial analysis on monthly reports to identify cost savings opportunities.
- Delegated work to staff, setting priorities and goals.
- Responded to and resolved guest issues or complaints.
- Monitored inventory levels and ordered supplies when needed.
Carry-Out
Bob Evans Restaurant
Circleville
02.2011 - 07.2012
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Teays Valley
Ashville, OH05-2011
Some College (No Degree) - Nursing
LaRock Academy
Dublin, OHEsthetics
Art Of Skin Esthetics
Grove City, OHSkills
- Customer service
- Time management
- Problem solving
- Conflict resolution
- Leadership
- Guest relations
- Staff training
- Data entry
- Dependable and responsible
- Flexible and adaptable
- Organization
- Microsoft office
Certification
- Permanent Cosmetics - 2024
- PCA Certification - 2012
- Phlebotomy Certification - 2012
References
References available upon request.
Timeline
Permanent Cosmetics
Independant
02.2025 - Current
Resort Manager
Pet Palace Boarding Resort
07.2012 - 11.2021
Carry-Out
Bob Evans Restaurant
02.2011 - 07.2012
High School Diploma -
Teays Valley
Some College (No Degree) - Nursing
LaRock Academy
Esthetics
Art Of Skin Esthetics