Lindsey Kirker
Mechanicsburg,OH
Summary
While my most recent experience has been in the restaurant industry, I bring several years of administrative experience as a secretary, receptionist, and personal assistant in a variety of professional office settings, including realestate, accupuncture, optometry, dermatology, and the Department of Developmental Disabilities.
I'm a professional leader with comprehensive experience in driving operational excellence and growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
4
4
years of professional experience
Work History
General Manager
Creno's Pizza
Mechanicsburg, OH
02.2022 - Current
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented staff training programs to enhance team performance and operational consistency.
- Analyzed sales data to identify trends, improving labor management.
- Coordinated with suppliers to maintain optimal stock.
- Led team meetings to foster communication, address challenges, and promote a positive work environment.
- Enhanced operational workflows through process improvements, leading to increased efficiency.
- Managed budget implementations, employee reviews, training, schedules.
General Manager
Tapas Pequenos
Urbana, OH
04.2022 - 05.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new servers on menu offerings and service protocols to enhance team performance.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction and loyalty.
- Managed staff recruitment, training, and performance evaluations to maintain high team standards.
- Led daily operations to ensure optimal service delivery and customer satisfaction.
Education
High School Diploma -
West Liberty Salem/ Abekka
West Liberty, OHAssociate of Arts - Psychology
Sinclair Community College
Dayton, OHAssociate of Arts - Photography
Ohio Institute of Photography And Technology
OHSkills
- Leadership and team building
- Problem resolution
- Team player
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Employee scheduling
- Verbal and written communication
- Office administration
- Organization
- Document preparation
- Multi-line phone systems
- Payroll processing
- File systems management
- Appointment coordination
Timeline
General Manager
Tapas Pequenos
04.2022 - 05.2023
General Manager
Creno's Pizza
02.2022 - Current
High School Diploma -
West Liberty Salem/ Abekka
Associate of Arts - Psychology
Sinclair Community College
Associate of Arts - Photography
Ohio Institute of Photography And Technology