Lindsey Madsen
Eugene
Summary
Compassionate Behavioral Science graduate with over eight years of experience working in client-centered environments requiring strong communication, emotional regulation, problem-solving, and relationship-building skills. Demonstrated ability to build trust, provide support in high-stress situations, and maintain professionalism in emotionally demanding environments. Seeking an entry-level position in social services, behavioral health, case management, community outreach, substance use services, or family support while pursuing a long-term career in social work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dog Groomer
Lucky Dog Daycare & Boarding
Springfield, OR
08.2024 - Current
- Provided grooming services including bathing, clipping, and nail trimming for various dog breeds.
- Maintained clean and organized grooming area to ensure safety and compliance with health standards.
- Assisted in developing tailored grooming plans based on individual dog needs and owner preferences.
- Educated pet owners on proper grooming techniques and at-home care practices to enhance pet well-being.
- Demonstrate professionalism, patience, and adaptability in fast-paced and emotionally demanding situations.
- Build trusting relationships with clients through effective communication and individualized care.
- Support anxious, fearful, and reactive animals using calm, trauma-informed approaches and de-escalation techniques.
Dog Groomer
Petco
03.2018 - 08.2024
- Collaborated with team members to improve workflow efficiency during peak grooming hours.
- Monitored dogs' behavior during grooming sessions, identifying signs of stress or discomfort for immediate action.
- Contributed to customer satisfaction by ensuring a positive experience through attentive service and care.
- Trained and mentored new team members on safety procedures, communication, and best practices.
- Collaborated with team members to ensure efficient daily operations.
Education
Bachelor of Science - Psychology
Eastern Oregon University
La Grande, OR06-2026
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Documentation and Record Keeping
- Active listening
- Problem solving
Certification
- Overdose Prevention and Response Training - April 2026
- Mental Health First Aid- In Progress
Timeline
Dog Groomer
Lucky Dog Daycare & Boarding
08.2024 - Current
Dog Groomer
Petco
03.2018 - 08.2024
Bachelor of Science - Psychology
Eastern Oregon University