Lindsey Manns
Latrobe,PA
Summary
Dynamic operations leader with a proven track record at Amedisys Hospice, excelling in strategic planning and team leadership. Enhanced operational efficiency through process improvements, achieving significant cost reductions. Skilled in budget control and staff development, fostering a culture of quality assurance and continuous improvement.
Overview
20
20
years of professional experience
Work History
Director of Operations
Amedisys Hospice
09.2022 - Current
- Supported daily operations by coordinating schedules and resource allocation for projects.
- Collaborated with team members to streamline workflows and improve process accuracy.
- Provided administrative support, including preparing reports and maintaining documentation for audits.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Clinical Manager
Amedisys Hospice
10.2015 - 09.2022
- Oversaw patient care plans, ensuring compliance with regulatory standards and organizational policies.
- Collaborated with interdisciplinary teams to enhance service delivery and improve patient outcomes.
- Implemented training programs for staff to maintain high-quality hospice care practices.
- Monitored performance metrics to identify areas for improvement in clinical operations.
- Regularly evaluated employee performance and provided feedback.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
RN Case Manager
Amedisys Hospice
04.2015 - 10.2015
- Coordinated interdisciplinary care plans to optimize patient outcomes in hospice settings.
- Assessed patient needs and developed individualized care strategies for end-of-life support.
- Facilitated effective communication among healthcare teams, patients, and families regarding care options.
- Monitored patient progress and adjusted care plans based on evolving medical conditions.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Educated patients and caregivers on healthcare protocols and processes.
RN Case Manager
Grane Hospice
04.2013 - 04.2015
- Documented patient interactions accurately within electronic health record systems for continuity of care.
- Advocated for patients' rights and preferences, ensuring alignment with their wishes throughout the care process.
- Collaborated with physicians to ensure compliance with regulatory requirements and best practices.
RN Case Manager
Promise Hospice
04.2012 - 04.2013
- Educated patients and families on hospice services, enhancing understanding of available resources.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
RN Case Manager
Cedars Hospice
12.2009 - 04.2012
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
RN
Harmon House Care Center
07.2008 - 12.2009
- Administered medications and monitored patient responses to ensure optimal care.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and rehabilitation procedures.
- Assisted in the evaluation of patient progress, adjusting care plans as necessary.
LPN
Harmon House Care Center
07.2005 - 07.2008
- Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
- Monitored patient vital signs and reported changes to nursing staff, contributing to timely care adjustments.
- Assisted in developing individualized care plans, enhancing patient outcomes through personalized attention.
- Educated patients and families on health management techniques, promoting understanding of care processes.
Education
Bachelor Of Science In Nursing - Nursing
California University of Pennsylvania
California, PA08.2016
Associate Degree In Nursing - Nursing
Westmoreland County Community College
Youngwood, PA06.2008
Licensed Practical Nurse - Nursing
Westmoreland County Community College
Youngwood, PA08.2005
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Quality assurance
- Decision-making
- Team leadership
- Staff training/development
- Budget control
Timeline
Director of Operations
Amedisys Hospice
09.2022 - Current
Clinical Manager
Amedisys Hospice
10.2015 - 09.2022
RN Case Manager
Amedisys Hospice
04.2015 - 10.2015
RN Case Manager
Grane Hospice
04.2013 - 04.2015
RN Case Manager
Promise Hospice
04.2012 - 04.2013
RN Case Manager
Cedars Hospice
12.2009 - 04.2012
RN
Harmon House Care Center
07.2008 - 12.2009
LPN
Harmon House Care Center
07.2005 - 07.2008
Bachelor Of Science In Nursing - Nursing
California University of Pennsylvania
Associate Degree In Nursing - Nursing
Westmoreland County Community College
Licensed Practical Nurse - Nursing
Westmoreland County Community College
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