Lindsey Manuel
Oklahoma City,OK
Summary
Adept at elevating customer experiences, I honed my expertise in beverage preparation and complaint handling at Redrock Canyon Grill. My engaging personality and proficiency in dining room management significantly improved service efficiency. Skilled in mentoring new employees, I consistently ensured operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender/Shift Leader/Trainer
Redrock Canyon Grill
10.2020 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server
Papa Gjorgio's
03.2020 - 07.2020
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Processed orders and sent to kitchen employees for preparation.
Receptionist/Tanning Consultant/Key Holder
Paradise Tan
03.2019 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Streamlined opening and closing procedures as integral member of store staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Lifeguard
Oak Hills Golf & Country Club
04.2017 - 07.2018
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Upheld hygiene standards in pool and surrounding area.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
Interior Architecture
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2026
High School Diploma -
Ada High School
Ada, OK05.2018
Skills
- Classic cocktails
- Liquor, beer, and wine knowledge
- Engaging personality
- Cash Register Operation
- Professional Appearance
- Dining room management
- Beverage Preparation
- Complaint Handling
- New employee mentoring
- Policy Enforcement
- Clerical Support
- Data Entry
I love to sketch, read at the dog park and experiment with my new 1981 film camera.
I'm no Monet, but I do love to express myself creatively with sketching. I have no specific art media that I am well versed; i've recently taken up oil pastels and that has been very intriguing to learn how the different pressure of your crayon can affect the depth of your design. I tend to paint and sketch in the colder seasons come spring I jump at the chance to let my dog Hazel run while I indulge in the lives of the fictional characters in my latest book. Occasionally I pick up a self improvement book such as; How To Win Friends & Influence People and work books like Designing Your Dream Life. Whether I am sketching, reading the dog park or out with friends you'll catch me with my circa. 1981 Canon film camera. I love the intentional feel a film camera gives that new age phone cameras can't give you anymore. A chance to take in the small moments of life and really be grateful for what makes you happiest.
Timeline
Bartender/Shift Leader/Trainer
Redrock Canyon Grill
10.2020 - 07.2024
Server
Papa Gjorgio's
03.2020 - 07.2020
Receptionist/Tanning Consultant/Key Holder
Paradise Tan
03.2019 - 09.2020
Lifeguard
Oak Hills Golf & Country Club
04.2017 - 07.2018
Interior Architecture
Oklahoma State University - Oklahoma City
High School Diploma -
Ada High School
Similar Profiles
Miranda KimMiranda Kim
Bar Server at Redrock Canyon GrillBar Server at Redrock Canyon Grill
Ezrie DyerEzrie Dyer
Server at Redrock Canyon GrillServer at Redrock Canyon Grill
Makayla BriandMakayla Briand
Server at Redrock Canyon GrillServer at Redrock Canyon Grill