Lindsey Martin

• Oversaw daily operations, ensuring adherence to quality standards and efficient workflow.
• Developed training programs for staff, enhancing service delivery and team performance.
• Implemented inventory management system, reducing waste and optimizing supply chain efficiency.
• Collaborated with culinary team to design seasonal menus that increased customer
• satisfaction.
• Schedule weekly shifts for all employees
• End of day balancing
• Catering/ food truck events
• Bank deposits
• Payroll
• Customer service

• Customer service, collecting orders, screen printing, embroidery, trophies, signs, ordering materials, inventory, sorting, packaging, art design, film development

Patient scheduling, customer service, answering calls, verification of insurance, collecting co-pays, obtaining prior authorization and scheduling ordered tests, entering charges for procedures daily, entering payments from patients and insurance companies, follow up on unpaid/denied claims

• Customer Service, Billing, Daily Deposits, Data Entry, Electronic Submissions, Answering Phone, Copy, Fax, Scan Documents, Mail, Scheduling, Monthly Balance, Payment Log, Preparing Legal Documents

• Screen Printing, Heat Press Transfer, Vinyl Signs

• Screen Printing

• Surgery Scheduling, Patient Counseling, Chart Preparation, Insurance Verification, Patient Calls, Data Entry

• Filed Insurance Claims, HCFA 1500 Forms and Electronically, A/R, Customer Service, Front Desk, Data Entry, Deposits, Weekly Reports, Scheduling Appointments, Training, Verifying Chart Information

• Schedule, Receive, and Verify Ocean and Air Imports from 11 Clients From Several Places, Including Korea, China, and Other Areas of the United States, Set Up and Track Delivery to Designated Plants, Foreign Payables, Invoicing, Accounts Receivable, Inventory, Customer Service by Phone, Email, and Face to Face, Projection Worksheets and Logs

• Filing Insurance, CPC and CPT Coding, Customer Service, Posting Payments, Scheduling Appointments, Coordinating Surgery Times with Surgery Centers, Front Office Work, Check In and Check Out, Monthly Patient Invoicing, Collections, Statusing Overdue Claims, Researching Insurance Rejections, Correcting, and Resubmitting