Lindsey Mattson
Coeur d'Alene,ID
Summary
I am a highley dedicated professional offering 11 years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, Accounting Assistance, Employee and Customer Relations, and other office clerical tasks.
Overview
21
21
years of professional experience
Work History
Apartment Manager
Whitewater Creek LLC.
Coeur D'Alene, Idaho
03.2022 - Current
- Preparing and managing budgets
- Attracting new tenants through advertising, property viewings, and encouraging referrals
- Interviewing tenants and running credit checks
- Setting rental rates, negotiating and enforcing lease agreements
- Addressing tenant complaints and inspecting vacated units
- Contracting and supervising repairs and maintenance work, Collecting rent, dealing with late payments, and handling operating expenses
- Maintaining records of income, expenses, signed leases, complaints, maintenance
- Terminating leases and initiating eviction proceedings.
- Conducted on-site inspections of apartments for maintenance and safety issues.
Retirement Account Processor
Public Employees Retirement
Ontario, OR
08.2021 - 03.2022
- Specialized in maintaining customer accounts while working with their clients to update any changes of information in their accounts, answered phones, and conducted other daily clerical tasks.
Asset Protection Manager
Walmart
Ontario, OR
01.2021 - 08.2021
- Addressed issues such as employee theft and policy violations with internal investigations
- Helped reduce losses by advising on proactive strategies
- Detected current and emerging trends in retail theft or fraud by analyzing data and reports
- Lead investigations and supported criminal prosecution, monitoring premises, and collecting evidence of activities, Safety Compliance, and Served customers by going above-and-beyond to offer exceptional support for all needs.
Assets Protection Team
Walmart
Ontario, OR
04.2020 - 01.2021
- Conducted and participated in investigations of alleged credit card and check fraud
- Apprehended and detained shoplifters
- Conducted investigations into theft or property damage allegations
- Utilized RFID technology to scan and document incoming and outgoing merchandise.
Police Officer
Fruitland Police Department
Fruitland, ID
10.2016 - 01.2021
- Protected life and property through fair, equitable enforcement of laws and regulations
- Engaged local community with open communication and collaborative approach to crime reduction
- Controlled use of force and effectively de-escalated conflicts to minimize casualties and comply with department policies
- Conducted investigations
- Supported effective prosecutions by gathering evidence, documenting observations, and testifying in court
- Provided life-saving medical interventions in emergency situations
- Enforced laws and monitored traffic to protect citizens from criminal acts.
Idaho ARMY National Guard
US ARMY
Boise, ID
09.2013 - 07.2020
- Apache Mechanic - Honorable Discharge (Fulfilled Contact)
Ordinance Officer
Fruitland Police Department
Fruitland, ID
04.2014 - 04.2016
- Enforced local city codes to prevent, detect, investigate, and enforce violations of laws regulating public nuisances.
Human Resources Representative
Baker Packing
Ontario, OR
04.2003 - 09.2013
- Maintained and updated employee records to reflect accurate information or changes in employment status
- Assisted with improving employee morale and retention by organizing programs and events
- Contributed to effective hiring with well-organized recruitment strategies targeted on quality candidates
- Conducted weekly payroll for 200+ employees
- Organized and conducted orientation sessions, job skills training, and other employee development initiatives
- Helped build, maintain, and revise HR training programs and related documentation
- Screened candidates by interviewing applicants and administering pre-employment evaluations
- Checked employment-related paperwork against standards for completion and necessary supporting documentation
- Offered friendly and knowledgeable customer service to team members and employees
- Supported safety compliance by conducting inspections and maintaining accident records
- Aided senior HR team members with setting up compensation structures and benefits plans.
Education
POST Basic Police Certification -
Idaho Post Academy
11.2016
Military Training -
Basic Training and AIT 15R Apache Training
04.2014
High School -
Union - Baker
01.2000
Skills
- Personnel Records Management
- Communication
- Compensation/Payroll
- Employee Relations
- HR Policies
- Background Checks
- Payroll Administration
- Administrative Support
- Month-End Documentation
- Account Reconciliation
- Customer Service
- Invoicing and Billing
- Data Entry
- Investigative Skills
- Community Engagement
- Conflict Resolution
- Community Relations
- CPR trained
- Cultural Awareness
Leadership Experience
I am a highly motivated team leader with 5+ years of experience in leading teams to success. Possesses strong leadership, problem-solving, and communication skills, with a focus on delivering exceptional customer service.
Communication Skills
I'm a great communicator, and I am adept at both giving and receiving feedback. I am confident, honest, and respect others' opinions while keeping an open mind.
References
Available upon request.
References
References available upon request.
Timeline
Apartment Manager
Whitewater Creek LLC.
03.2022 - Current
Retirement Account Processor
Public Employees Retirement
08.2021 - 03.2022
Asset Protection Manager
Walmart
01.2021 - 08.2021
Assets Protection Team
Walmart
04.2020 - 01.2021
Police Officer
Fruitland Police Department
10.2016 - 01.2021
Ordinance Officer
Fruitland Police Department
04.2014 - 04.2016
Idaho ARMY National Guard
US ARMY
09.2013 - 07.2020
Human Resources Representative
Baker Packing
04.2003 - 09.2013
POST Basic Police Certification -
Idaho Post Academy
Military Training -
Basic Training and AIT 15R Apache Training
High School -
Union - Baker
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