Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
20
20
years of professional experience
Work History
School Janitor
Professional Building Maintenance Inc
08.2023 - 06.2024
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Cleaned walls and ceilings with special reach tools following regular schedule.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Vacuumed carpeted areas in classrooms, offices, lobbies and corridors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained optimal supply levels to meet daily and special cleaning needs.
Supervised supplies in inventory and submitted reorder requests.
Airline Customer Service Agent
Horizon Air
03.2004 - 08.2023
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Engaged customers to find appropriate solutions to transportation issues and conflicts.
Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Provided follow through on all calls of requested information.
Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Mazama High School
Klamath Falls, OR
06.2003
Skills
Positive and professional
Punctuality and reliability
Verbal communication
Multitasking
Classroom preparation
Time management
Small group instruction
Computer skills
Reporting requirements
Follow-up skills
Timeline
School Janitor
Professional Building Maintenance Inc
08.2023 - 06.2024
Airline Customer Service Agent
Horizon Air
03.2004 - 08.2023
High School Diploma -
Mazama High School
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