Lindsey Melford
Williamstown,KY
Summary
Proven Ramp Agent with extensive experience at DHL Express, including being a backup lead for the majority of time at company. Adept in aircraft marshalling and ground support services. Demonstrates exceptional team leadership and problem-solving abilities, ensuring efficient cargo handling and safety compliance. Known for enhancing team collaboration and operational efficiency, contributing to a positive impact on ground operations and customer satisfaction. Extremely motivated with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 3 years of aviation experience.
Overview
6
6
years of professional experience
Work History
Ramp Agent
DHL Express
08.2022 - Current
- Efficiently operated ground service equipment, such as tugs, k-loaders, and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using marshalling wands.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for nearly 2 years.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated ground crew activities to complete objectives on schedule.
- Operated equipment while observing standard safety procedures.
- Been a backup lead for nearly the entire time I've worked at at DHL express
Ramp Agent
Amazon Air
01.2022 - 07.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted flight crew with bags
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Cook
Hometown Pizza
03.2018 - 05.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Dog Daycare Attendant
Ruffin' It Doggie Daycare
09.2020 - 04.2021
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
Education
Bachelor of Arts - Criminal Justice
Northern Kentucky University
Newport, KY05.2023
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Heavy Lifting
- Baggage handling
- Safety Procedures Compliance
- Marshaling aircraft
- Ramp Security
- Team Leadership
- Crew assistance
- Pushback and towing
- Vehicle operation
- Dependable and Responsible
- Ground Support Services
- Freight Handling
- Security awareness
- Airfield Safety Regulations
- Weight/balance loading
- Airport Layout Familiarity
- Cargo Equipment Operation
- Inclement Weather Tolerance
- Ground Support Equipment Operation
- Aircraft greeting
- Equipment Inspection
- Willing to Learn
- Critical Thinking
- Team Collaboration
Timeline
Ramp Agent
DHL Express
08.2022 - Current
Ramp Agent
Amazon Air
01.2022 - 07.2022
Dog Daycare Attendant
Ruffin' It Doggie Daycare
09.2020 - 04.2021
Cook
Hometown Pizza
03.2018 - 05.2021
Bachelor of Arts - Criminal Justice
Northern Kentucky University