Lindsey Mitroka
Ankeny
Summary
Dynamic and results-driven professional with extensive experience as a Lead Bartender at Early Bird, excelling in inventory management and employee training. Proven ability to enhance customer satisfaction through exceptional communication and problem-solving skills, crafting unique cocktails that elevate guest experiences. Adept at multitasking in fast-paced environments while maintaining attention to detail.
Overview
2026
2026
years of professional experience
Work History
Lead Bartender
Early Bird
04.2024 - Current
- Managing bar inventory by tracking supplies and placing orders as needed.
- Training new bartenders on drink recipes and customer service techniques.
- Crafting unique cocktails using fresh ingredients and seasonal flavors.
- Simultaneously managing and fulfilling drink orders while handling guest orders.
Medical Assistant
The Iowa Clinic ENT
08.2022 - 03.2023
- Working directly with the doctors, patients, and EHR
- Returning patient phone calls, answering clinical questions and problem fixing
- Administering cortisone injections for seasonal allergy relief
- Discharging patients and providing preoperative and postoperative instructions
- Cleaning, stocking, and making sure the exam rooms are ready for patient evaluation
- Maintaining CCMA and BLS certification
Medical Assistant
Henry Ford Wyandotte Orthopedic Specialists
05.2016 - 03.2022
- Working directly with the doctors, patients, and EHR
- Taking phone calls from patients, answering clinical questions and problem solving
- Preparing a sterile field for injections, removing sutures and staples, taking patient history and vital signs
- Scheduling surgeries, imaging, injections and giving patient instructions
- Cleaning, stocking, and making sure the exam rooms are ready for patient evaluation
- Maintaining CCMA and BLS certification
Server
Sportsmen's Den
01.2010 - 01.2013
- Handle the table bookings, direct customers to their tables, taking phone calls, presenting menus, communicating specific customer needs to the cooks, obtaining revenues, issuing receipts, accepting payments, returning change
Host/Server
Big Boy Restaurant
01.2008 - 01.2010
- Handle the table bookings, direct customers to their tables, taking phone calls presenting menus, communicating specific customer needs to the cooks, obtaining revenues, issuing receipts, accepting payments, returning change
Medical Assistant
Michigan Orthopedic Specialists
2013 - 2016
- Working directly with the doctors, patients, and EHR
- Preparing a sterile field for injections, removing sutures and staples, and typing notes
- Verifying insurance for over a hundred patients daily
- Authorize MRI's, CT's and Surgeries for 7 doctors and 4 PA's
- Answering clinical phone calls, assisting with scheduling appointments and surgeries
- Maintaining CCMA and BLS certification
Server/Bartender
Red Robin Gourmet Burgers
2012 - 2014
- Utilizing customer service techniques to keep guests well informed, upsell where possible, answer phone calls, stay updated on current menu choices, specialties and menu deviations, prepare mixed drinks, monitor guests' consumption of alcoholic beverages as well as their legal age and encourage guests to take the satisfaction survey after their meals
Medical Assistant
Dr. Arun K. Singal, Internal Medicine
2013 - 2014
- Hired upon completion of 6-week externship.
- Performing EKGs, PFTs, X-rays, injections, phlebotomy, and vital signs
- Checking patients in/out using EHR, patient registration, chart pulling/filing
- Answering the phone, assisting patients with their needs and problem solving
- Maintaining CCMA and BLS certification
Education
Associates - business management
Henry Ford College
Dearborn, MI01.2022
Medical Assistant Certification -
Dorsey Schools
Southgate, MI01.2014
Diploma -
Theodore Roosevelt High School
Wyandotte, MI01.2008
Skills
- Inventory management
- Customer service
- Communication skills
- Problem solving
- Time management
- Team leadership
- Employee training
- Attention to detail
- Multitasking abilities
- Conflict resolution
Activities
Dearborn Figure Skating Club/Crystallettes Synchronized skating team, Competed nationally and internationally as part of a synchronized skating team from preliminary level through senior level and again as an adult. 25 years of figure skating experience. Senior moves in the field passed.
Timeline
Lead Bartender
Early Bird
04.2024 - Current
Medical Assistant
The Iowa Clinic ENT
08.2022 - 03.2023
Medical Assistant
Henry Ford Wyandotte Orthopedic Specialists
05.2016 - 03.2022
Server
Sportsmen's Den
01.2010 - 01.2013
Host/Server
Big Boy Restaurant
01.2008 - 01.2010
Medical Assistant
Michigan Orthopedic Specialists
2013 - 2016
Server/Bartender
Red Robin Gourmet Burgers
2012 - 2014
Medical Assistant
Dr. Arun K. Singal, Internal Medicine
2013 - 2014
Associates - business management
Henry Ford College
Medical Assistant Certification -
Dorsey Schools
Diploma -
Theodore Roosevelt High School
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