Lindsey Morris
Lee's Summit,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Lead CSR
PetSuites
05.2023 - Current
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Cross-trained and provided backup support for organizational leadership.
- Collaborated with team members to develop strategies for boosting customer retention rates.
- Trained new hires on company policies and procedures, ensuring consistent quality of service delivery.
- Provided exceptional support to clients, fostering long-term relationships built on trust and reliability.
Floral Assistant /Shopkeeper
Bel Fiore Co.
12.2022 - 05.2023
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies.
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
- Ensured freshness of flowers through proper storage, cutting stems at appropriate angles, and maintaining clean water sources in containers.
Lead Sales Associate
Pennies For Gold
12.2021 - 12.2022
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
Team Lead
Paradise Park
04.2015 - 05.2020
- Enhanced overall team performance by providing coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05.2020
Skills
- Customer Service Orientation
- Delegation Skills
- Conflict Resolution
- Attention to Detail
References
References available upon request.
Timeline
Lead CSR
PetSuites
05.2023 - Current
Floral Assistant /Shopkeeper
Bel Fiore Co.
12.2022 - 05.2023
Lead Sales Associate
Pennies For Gold
12.2021 - 12.2022
Team Lead
Paradise Park
04.2015 - 05.2020
High School Diploma -
Lee's Summit North High School