Assisted physicians with complex patient examinations, medical procedures, and diagnostic testing, including EKGs and spirometry.
Administered medications and vaccinations under physician supervision, ensuring strict compliance with safety protocols.
Prepared patients for examinations by accurately taking vital signs and documenting comprehensive patient medical histories.
Educated patients on complex treatment plans, medications, preventive care, and follow-up physician instructions.
Collected, labeled, and processed laboratory samples for testing in strict compliance with safety and healthcare protocols
Performed routine quality control checks on medical equipment to ensure clinical accuracy and patient safety.
Managed medical supply inventory, maintained accurate usage logs, and preemptively ordered supplies to keep examination rooms fully stocked.
Coordinated directly with pharmacies to accurately submit, verify, and refill patient prescriptions.
Coordinated patient scheduling, managed appointment calendars efficiently, and organized patient charts to maximize team productivity.
Shift Leader
Little Red Barn Ice Cream Cafe
Jefferson, Maryland
04.2022 - Current
Supervised daily operations and workflow of team members at Little Red Barn.
Trained new staff on operational procedures and customer service standards.
Managed inventory levels and ensured stock availability for smooth service.
Ensured compliance with health and safety regulations in food handling practices.
Assisted customers with inquiries, providing excellent service to enhance satisfaction.
Developed and implemented training sessions that enhanced team communication and streamlined workflow.
Facilitated conflict resolution among team members, fostering a positive work environment.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors to maintain a safe and sanitary environment for customers and staff alike.
Monitored employee performance, ensuring adherence to company policies and maintaining safety standards.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Handled emergency situations with composure and in accordance with company guidelines.
Prepared, assembled and set up food items safely, efficiently and according to public health standards, standard recipes, and customer specifications.
Dental Office Assistant
Jefferson Family Dentistry
Jefferson, Maryland
08.2023 - 12.2023
Sanitized equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
Assisted with patient intake by collecting medical histories and insurance information.
Provided front desk support, answering calls, scheduling, and addressing patient inquiries professionally.
Conducted regular inventory checks and expiration dates of medical supplies and restocked shelves as needed.
Supported dental procedures by preparing treatment rooms and sterilizing instruments.
Education
Associate of Science - Health Professions
Frederick Community College
Frederick, MD
08-2026
Frederick County Career And Technology Center - Health Professions/Medical Assisting
Academy Of Health Professionals
Maryland
05-2024
High School Diploma -
Brunswick High School
Maryland
05-2024
Skills
Phlebotomy
Patient triage
Sterilization techniques
Treatment preparation
Medical terminologies
Office administration
Team training
Customer support
Certification
Certified Clinical Medical Assistant
Basic Life Support
CPR
Timeline
Medical Assistant
Frederick Health Hospital
06.2024 - Current
Dental Office Assistant
Jefferson Family Dentistry
08.2023 - 12.2023
Shift Leader
Little Red Barn Ice Cream Cafe
04.2022 - Current
Associate of Science - Health Professions
Frederick Community College
Frederick County Career And Technology Center - Health Professions/Medical Assisting