Lindsey R. Newman
12734 Fairington Way
Summary
Responsible, punctual and self-motivated professional who performs effectively when working independently with little to no supervision.
Has in-depth experience in verifying insurance coverage to determine accurate eligibility and ensure smooth operations. Known for analytical mindset and to analyze information effectively. Proficient in utilizing verification systems and maintaining comprehensive records while displaying strong attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist/Patient Care Coordinator
SmiLee Pediatric Dentistry and Orthodontics
Fort Myers
09.2024 - Current
- Processed insurance verifications efficiently to ensure timely patient care.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Analyzed insurance policies to determine eligibility and benefits for patients.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
Hotel Reservations Agent
HotelPlanner
Remote
11.2021 - Current
- Managed large call volumes, maintaining professionalism and attention to detail under pressure.
- Achieved high customer satisfaction scores with prompt and courteous service during reservation calls.
- Assisted guests with inquiries regarding accommodations, rates, and amenities.
- Enhanced guest satisfaction by efficiently managing reservations and providing accurate booking information.
- Coordinated closely with front desk staff to communicate special requests or requirements from guests prior to arrival.
Dental Assistant
Rose Family Dental
Vancouver, WA
10.2017 - 05.2019
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments and managed patient records efficiently using dental software systems.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Dental Assisting
Elite Dental Assisting Academy
Vancouver, WA06-2015
Human Development
Washington State University
Vancouver, WASkills
- Analytical Ability
- Coverage and authorizations
- Data security and confidentiality
- Claims processing
- Researching
- Insurance documentation
- 65 WPM
Certification
Certificate of Achievement from HotelPlanner for maintaining conversion and revenue per call.
Employee of the Month
Timeline
Insurance Verification Specialist/Patient Care Coordinator
SmiLee Pediatric Dentistry and Orthodontics
09.2024 - Current
Hotel Reservations Agent
HotelPlanner
11.2021 - Current
Dental Assistant
Rose Family Dental
10.2017 - 05.2019
Dental Assisting
Elite Dental Assisting Academy
Human Development
Washington State University