Lindsey Pietro
Soldotna
Summary
Seasoned Relationship Banker with background in retail and commercial banking. Demonstrated strength in building and maintaining client relationships, product promotion, and financial advising. Proven skills in cross-selling bank products and services to fulfill customer needs. Effectively contributed to team success by surpassing sales goals while delivering top-tier customer service.
Overview
7
7
years of professional experience
Work History
Floral Manager
Fred Meyers
Soldotna
03.2026 - Current
- Managed floral department operations, ensuring product quality and availability.
- Developed creative floral arrangements for various occasions and events.
- Trained and supervised staff on floral care and design techniques.
Relationship Banker
Bank of America
Mesa, AZ
12.2022 - 11.2025
- Built and maintained long-term client relationships by providing tailored banking solutions.
- Processed transactions with accuracy and efficiency.
- Guided customers through opening and managing accounts, loans, and credit products, ensuring compliance with all banking regulations.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.
- Assisted management team with daily operations and leadership responsibilities
- Trained and onboarded new associates, ensuring smooth integration and adherence to company standards.
Teller
Wells Fargo
08.2021 - 12.2022
- Maintained cash drawer accuracy through diligent counting and reconciliation procedures.
- Promoted bank services and solutions to enhance customer financial well-being.
- Handled complex customer issues by providing timely resolutions and support.
- Answered customer inquiries regarding bank products and services.
- Delivered exceptional service to customers in person or over telephone.
Assistant Deli Manager
Fred Meyer
08.2019 - 08.2021
- Supervised deli staff to ensure quality customer service and food safety standards.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Analyzed sales data from previous months in order to identify trends or opportunities for growth within the business.
Education
Ace Charter
Mesa, AZSkills
- Customer relationship management
- Transaction processing
- Regulatory compliance
- Portfolio analysis
- Banking software proficiency
- Sales forecasting
- Proficient in Salesforce
- Call handling efficiency
- Staff training
Timeline
Floral Manager
Fred Meyers
03.2026 - Current
Relationship Banker
Bank of America
12.2022 - 11.2025
Teller
Wells Fargo
08.2021 - 12.2022
Assistant Deli Manager
Fred Meyer
08.2019 - 08.2021
Ace Charter