Lindsey pullman
ENCINITAS,CA
Summary
Fine dining server in high volume establishments. Understands the value of connection with customers to ensure a satisfactory experience. Dedicated to providing the best service to every guest and will accommodate every need. Friendly, approachable and great at problem solving with any issue at hand.
Overview
10
10
years of professional experience
Work History
Server
Vigiluccis Seafood and Steakhouse
San Diego, CA
05.2023 - 01.2025
- Delivered exceptional customer service in high-volume, fine dining environment.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Coyote Bar & Grill
San Diego, CA
04.2022 - 09.2022
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while maintaining attention to detail.
- Assisted patrons with menu selections, enhancing overall dining experience.
Server/Bartender
Home and Away
Encinitas, CA
09.2021 - 03.2022
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Processed orders accurately using point-of-sale systems, enhancing operational efficiency.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Managed guest inquiries and complaints, resolving issues promptly to maintain a positive dining experience.
Server/Bartender
Leucadia Pizzeria
Encinitas, CA
08.2021 - 01.2022
- Processed payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant protocols and customer service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Runner/Server
Fish 101 Restaurant
Solana Beach, CA
01.2019 - 02.2021
- Supported restaurant operations by managing inventory and restocking supplies as needed.
- Trained new runners on operational protocols and best practices for effective service delivery.
- Streamlined communication between front-of-house and back-of-house teams to improve workflow efficiency.
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
Barista
Starbucks, Barista
Redondo Beach, CA
01.2017 - 06.2017
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Trained new baristas on operational procedures and customer service excellence.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in inventory management, tracking stock levels to minimize waste and ensure product availability.
Hostess
California Pizza Kitchen
Solana Beach, CA
08.2014 - 12.2015
- Managed guest seating and waitlist efficiently during peak hours.
- Provided exceptional customer service, enhancing dining experience for patrons.
- Coordinated with kitchen and serving staff to ensure timely food delivery.
- Trained new host staff on procedures and customer interaction protocols.
Education
High School Diploma -
Pacific Coast Charter School
Encinitas, CA06-2014
Skills
- Memory retention
- Menu memorization
- High volume dining
- Sales techniques
- Suggestive selling
- Allergy awareness
- Beverage preparation
- Food sales and promotion
- Food and beverage pairings
- Wine service
- Wine pairings
- POS operation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Server
Vigiluccis Seafood and Steakhouse
05.2023 - 01.2025
Server
Coyote Bar & Grill
04.2022 - 09.2022
Server/Bartender
Home and Away
09.2021 - 03.2022
Server/Bartender
Leucadia Pizzeria
08.2021 - 01.2022
Runner/Server
Fish 101 Restaurant
01.2019 - 02.2021
Barista
Starbucks, Barista
01.2017 - 06.2017
Hostess
California Pizza Kitchen
08.2014 - 12.2015
High School Diploma -
Pacific Coast Charter School
ABC certified, serve safe certification, RBS certification, wine knowledge, food handlers.
Trained in safely handling food and beverages. Studied wine across the world and understand pairing with foods.