Lindsey Raulerson
Kyle,TX
Summary
People oriented, accomplished professional with expertise in relationship building and successfully executing new initiatives. Committed to creating a workplace culture that is consistent with the organization’s mission and values. Searching for a role where hard work and dedication will be highly valued. History of working successfully in fast paced environments while keeping composure to deliver the best product and customer service possible. Relocated to Texas in 2023, looking to start work in a new role as soon as possible.
Overview
9
9
years of professional experience
Work History
Private Nanny
Private
Austin, TX
06.2024 - Current
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Encouraged social interactions through playdates, group outings, and community events.
Assistant Restaurant Manager
Rafiki Tiki
Riviera Beach, FL
08.2021 - 07.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Established rapport with guests through personalized interactions that led to repeat business.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Developed unique events and special promotions to drive sales.
Coffee Shop Assistant Manager
Nordstrom
Palm Beach Gardens, FL
04.2018 - 07.2021
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Increased sales through effective upselling of coffee shop products.
- Provided excellent communication skills while taking customer orders or handling inquiries.
- Contributed to the achievement of sales targets through exceptional customer service and product knowledge.
- Adhered to health and safety guidelines, maintaining a safe environment for both employees and customers.
- Combined speed and accuracy when preparing orders, ensuring complete customer satisfaction while maximizing efficiency within the workplace.
- Showcased flexibility in adapting to changing work schedules, supporting team coverage during peak hours.
- Expedited food & drink orders for timely preparation and delivery, enhancing customer satisfaction.
- Prepared high-quality beverages with attention to detail and presentation standards.
- Enhanced customer satisfaction by providing prompt and friendly service.
- Participated in staff training sessions, improving overall team efficiency.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Receptionist
Buddy’s Roofing
West Palm Beach, FL
01.2016 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL05.2019
Skills
- Relationship building
- Schedule management
- Time management
- Organizational skills
- Multitasking Abilities
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Problem resolution
Timeline
Private Nanny
Private
06.2024 - Current
Assistant Restaurant Manager
Rafiki Tiki
08.2021 - 07.2023
Coffee Shop Assistant Manager
Nordstrom
04.2018 - 07.2021
Receptionist
Buddy’s Roofing
01.2016 - 03.2018
High School Diploma -
Palm Beach Gardens High School