Lindsey Redding
Tyler Cottle Allstate
Caledonia,MI
1
Certification
5
years of professional experience
Results-driven Licensed Insurance Agent skilled in evaluating client needs and delivering tailored insurance solutions while ensuring industry compliance. Background in education enhances ability to communicate complex information effectively and manage diverse responsibilities. Expertise in relationship-building and thriving in high-volume environments, complemented by proficiency in digital tools and CRM systems.
Work History
Licensed Insurance Agent
4 Months- Prospects for new business through outbound cold calls, lead follow-up, referrals, and relationship-building.
- Consults with clients to identify coverage needs and recommends appropriate insurance solutions.
- Prepares and presents quotes, explains coverage options, premiums, limits, and exclusions, and guides clients through the application process.
- Closes new business and cross-sells additional products while working toward agency sales and retention goals.
- Provides ongoing customer service, including policy changes, coverage reviews, billing assistance, and client follow up
Licensed Insurance Agent
2 Months- Licensed insurance agent specializing in life, health, property, and casualty insurance products
- Consulted with clients to identify financial needs, assess risk exposure, and address coverage gaps
- Generated new business through prospecting, referrals, and relationship management
- Generated new business through strategic prospecting, client referrals, and proactive relationship management
- Prepared and presented insurance quotes, applications, and policy documentation
- Provided ongoing policy service, including endorsements, claims assistance, and coverage reviews
- Delivered ongoing policy service, ensuring timely endorsements, claims assistance, and comprehensive coverage reviews
- Utilized CRM systems to track leads, client interactions, and policy activity
Specialty Direct Insurance Sales
1 Year 7 Months- Evaluated client needs and recommended tailored property and casualty insurance policies to enhance coverage.
- Evaluating client needs and recommending suitable property and casualty insurance policies.
- Submitting insurance applications, ensuring payment processing, and updating client records.
- Submitting insurance applications, ensuring payment processing, and updating client records.
- Providing outstanding customer service, conducting policy reviews, and offering upsell opportunities.
- Handled high volume of client calls with professionalism and accuracy, ensuring timely resolution of inquiries.
- Keeping detailed records to ensure continuity, compliance, and smooth agency operations.
- Oversaw client interactions at Bristol West Auto
- Trained in and showed proficiency in customer retention
Special Education Teaching Assistant
1 Year- Supported students academically and socially, fostering positive behavior and adherence to classroom expectations.
- Assisted teachers in implementing curriculum and managing student behavior to enhance learning outcomes.
- Completed CPI training to enhance classroom safety contributed to safe and structured classroom environments.
Substitute Teacher & Front Office Secretary
1 Year 1 Month- Led instruction for grades 3-5 across multiple academic subjects.
- Integrated technology into lesson delivery, enhancing student engagement through SMART boards and educational software.
- Maintained confidentiality of student records and health data.
- Performed front office duties, ensuring accurate financial recordkeeping and effective management of budgets and expense tracking.
- Utilized Microsoft Office to create documents, spreadsheets, and presentations for effective communication., Canva, Smore, and PowerSchool for communication and reporting.
- Managed school's social media accounts and public communications, increasing community engagement and awareness.
Education
Bachelor of Arts - Interdisciplinary Studies in Advertising and Media
- Honors:
- President's List: Fall 2015, Spring 2016, Fall 2018, Spring 2019
- Dean's Honor List: Spring 2017
- Relevant coursework: Accounting, Business Applications, Marketing, Psycholinguistics, Semiology, Marketing Research, Social Media Strategy
- GPA: 3.45
Skills
State Insurance Licensing (Property & Casualty)
State Insurance Licensing (Life & Health)
Insurance Sales & Client Service
Closing Sales
Cross-Selling and Upselling
Insurance Compliance and Regulations
Insurance Payment Coordination
CRM systems
Microsoft Office Suite & CRM Software
Digital Marketing & Communications
Social Media Marketing
Behavior Management & CPI Training
French Competent
Certification
- Property and Casualty Insurance License
- Life and Health Insurance License
Timeline
Licensed Insurance Agent
Tyler Cottle Allstate
04.2026 - CurrentRead More
Licensed Insurance Agent
Greg Winczewski State Farm
11.2025 - 01.2026Read More
Specialty Direct Insurance Sales
Foremost Insurance
03.2024 - 10.2025Read More
Special Education Teaching Assistant
Northwest Elementary School
02.2023 - 02.2024Read More
Substitute Teacher & Front Office Secretary
Edustaff / Northwest Elementary School
01.2022 - 02.2023Read More
Coastal Carolina University
Bachelor of Arts from Interdisciplinary Studies in Advertising and Media
Read More