Elizabeth Czaster
Irving,NY
Summary
Results-driven Insurance Agent, accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the Personal Insurance Account Manager position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
GEICO
06.2015 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Obtained underwriting approval by completing application for coverage.
- Provided coverage option information to assist clients in protecting assets.
- Upsold additional products and services after identifying customer needs and requirements.
- Exceeded corporate quotas for monthly policy sales.
Department of Education Debt Collector
Windham Professionals
02.2012 - 06.2015
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
- Maintained consistently high success rate of collecting on overdue accounts.
- Responded to customer inquiries and provided detailed account information.
- Worked with customer to create debt repayment plan based on current financial condition.
Certified Nursing Assistant
Lakeshore Nursing Home
01.2007 - 02.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
High School Diploma (Regents) -
Lakeshore High School
Angola NY06.2007
Skills
- Property & Casualty Insurance in 48 States
- Claims Reporting Systems
- Customer Follow-Up
- Client Retention
- Quotes and Sales
- Customer Service and Assistance
- Quote Information
- Insurance Coverage Review
- Licensing Requirements
- Policy Writing
- Underwriting and Adjustments
- Productivity Standards
- Property and Casualty Insurance Sales
- Premium Collection
- Benefits Explanations
- Upselling
- Sell Policies
Property & Casualty Insurance Agent
I am licensed Agent to sell in 48 States.
Certification
- Certified Nursing Assistant
Timeline
Licensed Insurance Agent
GEICO
06.2015 - Current
Department of Education Debt Collector
Windham Professionals
02.2012 - 06.2015
Certified Nursing Assistant
Lakeshore Nursing Home
01.2007 - 02.2010
High School Diploma (Regents) -
Lakeshore High School
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