Lindsey Ricken
Summary
Disciplined Supply Chain Management professional with in-depth knowledge of calculating total supply chain costs and procurement principles, practices and procedures. Plans timetables, cultivates supplier relationships and manages supplier agreements and stock levels. Excellent strategic planning, inventory management and vendor management abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Marketing Specialist III-Retail Operations
Rover
09.2023 - 04.2024
- Manage customer facing updates to our Shopify ecommerce platform, including product launches, creating landing pages, and optimizing existing products and pages.
- Maintain inventory health and execute replenishment orders for merchandise across all sales channels.
- Conduct day-to-day operations including order management, processing returns, and troubleshooting inventory issues.
- Work with fulfillment warehouse and customer service teams to ensure smooth order flows, investigate shipping issues, and troubleshoot customer escalations for ecommerce store.
- Manages all escalations directly with customers from our Amazon storefront.
- Assist with ad-hoc requests related to operations, merchandising and marketing needs.
- EDI integration with multiple platforms
- Implement return process with 3PL
Vendor and Inventory Analyst
Petco Animal Supplies Stores Inc.
05.2021 - 09.2023
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products
- Analyze and Report weekly, monthly, and quarterly data and present results
- Responsible for SKU purchase orders and DC inventory levels to support store-level replenishment
- Identify SKU level markdown suggestions to maximize promotional and marketing strategies
- Strategize and collaborate with Marketing and Merchandising on future promotional plans
- Proactively work with assigned vendor(s) to own collaborative forecasting and planning
- Obtain and organize sales, inventory, and customer data from different databases at multiple levels to identify key trends and make recommendations to maximize sales and profits
Supply Chain and Inventory Control Analyst
Vyaire Medical
06.2019 - 05.2021
- Streamlined inventory management by implementing effective tracking systems and data analysis
- Increased order accuracy by conducting regular audits and implementing a robust quality control system.
- Help implement and improve inventory control policies
- Optimized warehouse layout for improved accessibility, reducing time spent on locating items and fulfilling orders.
- Collaborated with cross-functional teams to address supply chain issues promptly, minimizing disruptions to operations.
- Minimized stock obsolescence risks by regularly reviewing product shelf life information and making timely adjustments to stock rotation policies.
- Participated in the design of a new warehousing facility layout that maximized storage capacity while maintaining safety standards.
- Conducted daily counts of inventory at different locations.
Transportation Manager
Werner Enterprises
05.2018 - 06.2019
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Improved on-time delivery rates with detailed tracking and monitoring of shipments.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw team of 50 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Education
Bachelor of Science - Supply Chain Management
Iowa State University
Ames, IA05.2018
Skills
- EDI systems
- Microsoft Excel
- Inventory Management
- Collaboration
- Attention to detail
- Problem-solving
Certification
- Orcale Database 12c: SQL Fundamentals
Timeline
Product Marketing Specialist III-Retail Operations
Rover
09.2023 - 04.2024
Vendor and Inventory Analyst
Petco Animal Supplies Stores Inc.
05.2021 - 09.2023
Supply Chain and Inventory Control Analyst
Vyaire Medical
06.2019 - 05.2021
Transportation Manager
Werner Enterprises
05.2018 - 06.2019
Bachelor of Science - Supply Chain Management
Iowa State University