Lindsey Rockwood
North Brookfield,MA
Summary
I am a professional, reliable and easily adaptive person with unique wide spread experiences in multiple fields related to office procedures, account payable, payroll, billing, customer service, and heavy equipment/DPW operations. In addition, I am a certified Associate MCPPO, who also holds a MA issued Flagger certification and a MADOT medical card.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Highway Administrative Assistant
Town Of Brookfield, Ma
Brookfield, MA
08.2021 - Current
- Research and order parts for equipment and trucks from various vendors.
- Coordinating and distributing seasonal plow driver routes.
- Tracking and ordering fuel and gasoline for bulk tanks.
- Receiving applications and issuing of driveway permits.
- Providing bi-weekly updates to the Select Board
- Submitting payroll and accounts payables according to the provided schedule set by Accountant.
- Tracking and maintaining all sick, personal and vacation time by creating a filing system to improve document organization and management.
- Developed strategies to streamline and improve office procedures.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives, specifically Chapter 90 funded projects.
- Managed filing system, entered data and completed other clerical tasks.
- Managed department $600,000.00 budget and generated financial reports for monthly review.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
Seasonal Banquet Server
Zukas Hilltop Barn
Spencer, MA
08.2019 - 12.2022
- At Zukas, I am responsible for setting up for all upscale events, serving gourmet food to guests while maintaining a professional demeanor, as part of a team
- In addition, I occasionally am required to answer questions or fulfill requests from guests.
Bartender/Server
Stone Cow Brewery
Barre, MA
06.2020 - 08.2022
- As an employee of Stone Cow we are required to be fully trained in all aspects of the business operation
- My shifts vary from being on the bar, working expo in the kitchen, being a food runner, dish washer, and sometimes even light landscaping
- I also am responsible for stocking and selling Stone Cow merchandise, and exchanging money with customers at the register.
Municipal Clerk
Town of Brookfield
Brookfield, MA
04.2021 - 08.2021
- This is a per diem roll for the Town Tax Collector
- My responsibilities include answering the phone, collecting payments from the public, using excel to track income, shredding documents, and greeting and assisting residents who come into the office.
- I also am required to navigate through the Vadar system to provide current taxes due and outstanding balances.
- This position was dissolved due to lack of funding, and simultaneously was hired FT at the Highway Dept
Animal Caretaker
Equine au pair
Wrentham, MA
07.2017 - 08.2021
- I left the office lifestyle and started my own horse/pet sitting business
- This included communication with customers, scheduling meetings, being punctual and reliable, and all manual labor necessary for animal care.
Administrative Assistant
Town of Medway
03.2010 - 07.2017
- All related administrative tasks; including answering phones, greeting visitors, scheduling meetings, collecting materials from department heads, and creating packets for Board meetings, all associated mailing needs, reconciliation of all expense accounts, collecting statements and invoices and submitting to Treasurer for payment, reading and responding to emails, coordinating employee wide meetings including arranging for catering needs.
Pricing Analyst
ENSERVIO
Needham, MA
01.2010 - 04.2012
- At Enservio, I was trained as a pricing analyst
- Using specialty software, and/or google search, I was required to provide value for contents that needed to be replaced after a loss (fire, flood, theft, etc)
- My time was also spent communicating directly with homeowners to discuss, in detail, certain high value items to accurately gain the replacement cost value
- This required me to be incredibly professional while showing compassion towards the customer during their difficult time
- In addition, due to the nature of the business, maintaining a high level of confidentiality was required.
Education
High School Diploma -
Norfolk County Agricultural High School
Walpole, MA 09.1998 - 06.2002
Skills
Administrative AssistantBillingWordMicrosoft Excel (10 years)Customer service (10 years)Management (5 years)Clerical Experience
Office administration
Accounts Payable
Administrative support
Certification
MA DOT Medical Card
Affiliations
Worcester County Highway Association
MA Municipal Association
Additional Information
On top of my years of experience in accounting, customer service, and clerical work, I am also an Associate Ma Municipal Public Purchasing Official. I have two years of experience in municipal procurement. I also have a comfortable understanding of heavy equipment and trucks. I also am fairly knowledgeable on ordering parts for said equipment and trucks. I currently hold a MA DOT Medical card allowing me to operate a vehicle over 10,000 lbs.
Timeline
Highway Administrative Assistant
Town Of Brookfield, Ma
08.2021 - Current
Municipal Clerk
Town of Brookfield
04.2021 - 08.2021
Bartender/Server
Stone Cow Brewery
06.2020 - 08.2022
Seasonal Banquet Server
Zukas Hilltop Barn
08.2019 - 12.2022
Animal Caretaker
Equine au pair
07.2017 - 08.2021
Administrative Assistant
Town of Medway
03.2010 - 07.2017
Pricing Analyst
ENSERVIO
01.2010 - 04.2012
High School Diploma -
Norfolk County Agricultural High School
09.1998 - 06.2002