Robin Burritt
North Brookfield,MA
Summary
Dynamic Paint Department Associate at Home Depot with a proven track record in color matching and surface preparation. Leveraged creativity to enhance customer satisfaction through personalized consultations, resulting in increased repeat business. Recognized for implementing quality control standards and fostering strong relationships, ensuring a safe and compliant work environment.
Professional retail worker with proven background in paint department operations and customer service. Known for reliable team collaboration and achieving department goals. Adaptable to changing needs with focus on maintaining inventory and providing top-notch customer assistance.
Overview
24
24
years of professional experience
Work History
Paint Department Associate
Home Depot
10.2018 - Current
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
- Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
- Assisted in staff training and development, imparting knowledge of paint products, techniques, and industry trends.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
Medical Assistant
St Vincent's Hospital
11.2017 - 02.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Sales Associate
Klems
09.2015 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Administrative Assistant
Boston University Medical Sciences
06.2003 - 10.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Records Supervisor
Planned Parenthood
09.2001 - 05.2003
- Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations and institutional policies.
- Led process improvement initiatives, identifying areas in need of optimization and implementing changes to enhance departmental efficiency.
- Reduced errors in record-keeping by conducting regular audits and providing staff training on best practices.
Education
Bachelor of Arts - Fine Arts
Framingham State University
Framingham, MASkills
- Color matching expertise
- Surface preparation techniques
- Creativity and innovation
- Quality control standards
Timeline
Paint Department Associate
Home Depot
10.2018 - Current
Medical Assistant
St Vincent's Hospital
11.2017 - 02.2018
Sales Associate
Klems
09.2015 - 06.2016
Administrative Assistant
Boston University Medical Sciences
06.2003 - 10.2007
Medical Records Supervisor
Planned Parenthood
09.2001 - 05.2003
Bachelor of Arts - Fine Arts
Framingham State University
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