Lindsey Russell
Myrtle Beach,SC
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security
10.2022 - Current
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Lead
Petsmart
12.2021 - 10.2022
- Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
- Maintained inventory of marketing literature, archive files and sample files.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
Team Member
Target
11.2017 - 10.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
Resident Assistant
Alfred State College
11.2019 - 07.2021
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Provided crisis management and intervention during emergency situations.
- Responded to student inquiries and concerns, offering support and guidance.
- Responded to room transfers, incident reports, and maintenance requests.
Kennel Technician
Chenango Animal Hospital
08.2017 - 01.2021
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Kept animals clean and free of contaminants to promote optimal health.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Education
No Degree - Cyber Analyst
CISA Cyber Analyst Program
Myrtle Beach, SC04.2024
No Degree - Veterinary Technology
Alfred State College
Alfred, NYNo Degree - Animal Sciences Certification
Broome BOCES
Binghamton, NY06.2019
High School Diploma -
Chenango Forks High School
Chenango Forks, NY06.2019
Skills
- Emergency Preparedness
- Communication
- Customer service and assistance
- Organization
- Analytical and Critical Thinking
- Teamwork and Collaboration
Timeline
Transportation Security Officer
Department Of Homeland Security
10.2022 - Current
Lead
Petsmart
12.2021 - 10.2022
Resident Assistant
Alfred State College
11.2019 - 07.2021
Team Member
Target
11.2017 - 10.2021
Kennel Technician
Chenango Animal Hospital
08.2017 - 01.2021
No Degree - Cyber Analyst
CISA Cyber Analyst Program
No Degree - Veterinary Technology
Alfred State College
No Degree - Animal Sciences Certification
Broome BOCES
High School Diploma -
Chenango Forks High School