Lindsey Stephens
Dudley,GA
Summary
Organized and detail-oriented Program Support Assistant with over 5 years of experience in administrative roles, specializing in timekeeping, scheduling, and data reporting within healthcare settings. Adept at managing multiple tasks, improving processes, and providing essential support for project coordination. Seeking to transition into a project management role where leadership, communication, and organizational skills can contribute to the successful execution of projects.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PSA (Timekeeper)
Carl Vinson Medical Center
Dublin, GA
04.2021 - Current
- Maintain the daily operations of the electronic timekeeping system, including the recording of absences and schedule changes for nursing staff
- Run statistical data reporting and analyze trends to correct errors in employee time
- Create and manage schedules for nursing departments, ensuring adequate staffing across shifts
- Utilize Microsoft Office and office automation software to create, edit, and manage a variety of documents, reports, and spreadsheets
- Produce correspondence, directives, and memoranda, maintaining organizational databases and ensuring information accuracy
- Assisted in the planning and execution of multiple projects simultaneously, ensuring that all tasks were completed on time and within budget
- Coordinated cross-functional team meetings, tracked progress, and provided detailed status updates to management
- Helped implement process improvements that resulted in a 15% increase in overall efficiency
- Managed and resolved project-related issues, ensuring minimal disruptions to timelines
- Developed project documentation, including schedules, and resource allocation plans
- Supervisor: Mary Allen (2721210) | Okay to contact: Yes
- WG-4
Supervisor
Carl Vinson Medical Center
Dublin, GA
08.2012 - 04.2021
- Utilized Hazard Analysis & Critical Control Points (HACCP) methodology to prevent food borne illness and food contamination and safeguard food through the workflow
- Knowledge of Vista entering patient information and protecting their privacy
- Knowledge in Microsoft Word, Excel, and Outlook
- Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures
- Verify that food items on the tray are appropriate for the prescribed diet
- Identify obvious discrepancies between the prescribed diets and the food items designated by the menu
- Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for
- Distributes menus and surveys to patients
- Provide patients with basic information about modified diets and the nutrition services that are available
- Prepare individual and bulk nourishments and supplemental foods and beverages for patients
- Supervisor: grace simmons (4782772767)
Assistant Manager
Dairy Queen
Dublin, GA
05.2010 - 04.2012
- Assisted the General Manager with monthly inventory control and weekly stock ordering
- Created weekly work schedules and managed biweekly truck orders, including putting away, rotating, and dating items
- Managed the day-to-day operations of the store, ensuring employees provided excellent customer service and adhered to food safety procedures
- Maintained cleanliness in both the work and dining areas
- Assisted with office tasks such as filing paperwork and processing applications
- Completed daily sales reports at the end of each shift and reported results to the manager
- Assisted the General Manager in overseeing daily operations, inventory control, and team management
- Managed a team of 15+ employees, ensuring a high standard of customer service and team performance
- Conducted weekly stock orders, created employee schedules, and maintained office paperwork
- Analyzed sales data and generated daily reports to inform decision-making
- Supported hiring, training, and employee development initiatives to enhance staff capabilities
- Supervisor: Gracie Pauldo (4782753061) | Okay to contact: Yes
Secretary
BH Trucking
Sylvania, GA
03.2009 - 05.2010
- Managed the company's address and records, including the sealing, opening, and storing of mail
- Sorted and routed incoming and outgoing mail, and managed receipts with date stamps
- Assisted in hiring processes by receiving applications and communicating decisions via mail or email
- Used Microsoft Office (Word, Excel, Outlook) for data entry and document management
- Typing speed of 65 WPM with strong computer skills
- Supervisor: Akeem Jenkins
Education
Some College - Medical Assistant, Administration
Heart of Georgia Technical College
Dublin, GASkills
- Timekeeping and Scheduling
- Data Analysis and Reporting
- Project Coordination and Support
- Microsoft Office Suite
- Office Automation Tools
- Workflow and Process Improvement
- Communication and Collaboration with Stakeholders
- Business Grammar and Writing
- Privacy and Information Security Awareness
Certification
CPR Certified
Timeline
PSA (Timekeeper)
Carl Vinson Medical Center
04.2021 - Current
Supervisor
Carl Vinson Medical Center
08.2012 - 04.2021
Assistant Manager
Dairy Queen
05.2010 - 04.2012
Secretary
BH Trucking
03.2009 - 05.2010
Some College - Medical Assistant, Administration
Heart of Georgia Technical College