Dedicated professional with extensive experience in fast-paced bar and restaurant settings. Proven ability to ensure high-quality beverage service. Committed to enhancing customer experiences through personalized service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Lillington Sportszone
Lillington, NC
08.2021 - Current
Crafted and served high-quality beverages in fast-paced environment.
Maintained cleanliness and organization of bar area to ensure efficient service.
Developed expertise in drink recipes, enhancing customer satisfaction through personalized service.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Server
Aviator Smokehouse
Fuquay-Varina, NC
08.2020 - 08.2021
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and repeat business.
Managed food and beverage orders efficiently, ensuring timely delivery and adherence to quality standards.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Ruby Tuesday
Fuquay-Varina, NC
09.2017 - 08.2021
Developed lifelong skills in customer service.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Implemented upselling techniques, increasing average check amounts while improving guest experience.
Education
Certified Nursing Assistant License
Wake Technical Community College
Raleigh, NC
11-2017
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Responsible alcohol service
Beverage preparation
Certification
Servsafe Certification- no longer active, but obtained in 2016