Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Van Ness

North Olmsted,OH

Summary

Detail-oriented and adaptable individual with 5+ years of experience in customer-facing roles. Experienced with team leadership, workflow coordination, and multitasking in a fast-paced environment. Dedicated to customer satisfaction.

Overview

6
6
years of professional experience

Work History

Manager on Duty

Mellow Mushroom
08.2024 - Current
  • Executing closing procedures, including locking entrances, verifying the shutdown of kitchen equipment, and ensuring the facility is cleaned and prepared for following day.
  • Batching and processing all credit card transactions, printing summary reports, and balancing all cash drawers with 100% accuracy.
  • Resolving customer complaints to maintain excellent dining experiences.
  • Coordinating schedules to ensure sufficient staffing.

Bartender

Mellow Mushroom
08.2021 - Current
  • Providing high-quality service and maintaining perfect order accuracy during peak hours.
  • Retaining customer satisfaction by establishing strong relationships with regular guests and accommodating customer requests.
  • Training all new hires on drink preparation, safety protocols, and sanitation procedures.
  • Balancing bar drawer each shift with zero discrepancies.

Homecare Worker

Joann Kelly
03.2020 - 08.2021
  • Maintained a clean and safe home for elderly client with dementia and prepared meals tailored to client's dietary restrictions.
  • Assisted with personal hygiene and medication intake, monitored levels, and reported changes to the family.
  • Created a routine with activities focusing on cognitive stimulation.

Education

BBA - Human Resources

Cleveland State University
Cleveland, OH
05-2025

Associate of Applied Business - Business

Cuyahoga Community College
Cleveland, OH
05-2023

Associate of Arts - General Studies

Cuyahoga Community College
Cleveland, OH
05-2023

Skills

  • Microsoft certified
  • Customer service
  • Training and mentoring
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking

Timeline

Manager on Duty

Mellow Mushroom
08.2024 - Current

Bartender

Mellow Mushroom
08.2021 - Current

Homecare Worker

Joann Kelly
03.2020 - 08.2021

BBA - Human Resources

Cleveland State University

Associate of Applied Business - Business

Cuyahoga Community College

Associate of Arts - General Studies

Cuyahoga Community College