Lindsey Whan
Muscatine,IA
Summary
Seasoned Quality Lead with background in managing quality control teams. Skilled in performing process audits, troubleshooting issues, implementing corrective actions, and ensuring compliance with industry standards. Strengths include leadership abilities, great people skills, problem-solving skills, and strong knowledge of quality management systems. Significant impact in previous roles by improving product quality, ensuring customer satisfaction, and reducing non-compliance incidents. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
Work History
Quality Lead
XPAC
Milan, IL
04.2010 - Current
- Performed risk assessments to evaluate potential impacts of new processes or products on existing operations.
- Implemented strategies for improving operational efficiency while maintaining high levels of product safety.
- Provided guidance to production teams on best practices for ensuring consistent product quality.
- Reviewed documents such as SOPs, BOMs, drawings and specifications before product launch.
- Monitored the implementation of process changes to optimize efficiency and effectiveness.
- Investigated root causes of non-conformance events and developed solutions to prevent reoccurrence.
- Ensured that all products meet industry standards, regulations, and customer requirements prior to release.
- Developed and implemented corrective action plans for identified issues.
- Conducted quality control inspections and audits to ensure compliance with established standards.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Performed visual inspections of finished products.
- Identified quality problems and recommended solutions.
Performance Pay Plan Coordinator
XPAC
Milan, IL
07.2023 - 01.2024
- Delegated work to staff, setting priorities and goals.
- Interpreted and explained work procedures and policies to brief staff.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Operations Development Coordinator
XPAC
Milan, IL
02.2018 - 07.2023
- Conducted training sessions for new employees on operational procedures.
- Performed quality assurance checks on products prior to shipment.
- Trained, mentored and motivated employees to maximize team productivity.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Trained to write SOPs.
- Trained in ergonomics to help improve productivity.
Education
High School Diploma -
Davenport West High School
Davenport, IA01-2001
Skills
- Corrective Actions
- Quality Management
- 5S methodology
- Document Control
- Product Inspection
- Statistical process control
- Internal Auditing
- Quality Control Checks
- Team Training
- Computer Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Timeline
Performance Pay Plan Coordinator
XPAC
07.2023 - 01.2024
Operations Development Coordinator
XPAC
02.2018 - 07.2023
Quality Lead
XPAC
04.2010 - Current
High School Diploma -
Davenport West High School
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