Lindsey Wian
Reedsville,PA
Summary
Proven professional with a track record of enhancing client retention at Kish Bank through exceptional customer service and precise financial management. Skilled in data entry and problem-solving, adept at fostering teamwork and collaboration. Demonstrates professionalism, courtesy, and empathy, ensuring high-quality support and efficiency in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Billing Coordinator
One Stop Communications
12.2020 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Entered details into accounts and tracked payments.
Bank Teller
Kish Bank
06.2013 - 05.2015
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
CNA
Malta Home
06.2010 - 04.2013
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Sales Associate
Nittany Minit Mart
01.2007 - 06.2009
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Lewistown Area High School
Lewistown, PA05-2008
Skills
- Deadline-oriented
- File Management
- Data entry proficiency
- Professionalism and Courtesy
- Patience and Empathy
- Time Management
- Problem-solving skills
- Teamwork and Collaboration
- Customer Service
Timeline
Billing Coordinator
One Stop Communications
12.2020 - Current
Bank Teller
Kish Bank
06.2013 - 05.2015
CNA
Malta Home
06.2010 - 04.2013
Sales Associate
Nittany Minit Mart
01.2007 - 06.2009
High School Diploma -
Lewistown Area High School
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