Lindsey Wise
Concord
Summary
Dynamic leader with a proven track record at Augment Wellness.Motivated and well-organized candidate with a drive to learn and grow. Ready for the opportunity to utilize leadership skills and 10+ years of customer service experience to build, instruct, and inspire a team. Committed to the success and achievements of the organization and have an unfaltering work-ethic required to do so.
Overview
4
4
years of professional experience
Work History
General Manager
Augment Wellness
03.2024 - Current
- Managed budgets and established goals, lead employee meetings and one-on-ones, training, schedules, and contract negotiations.
- Managed and encouraged a positive work environment and established high member and employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated and built strong relationships with clients, vendors, and partners to ensure long-term success and retention.
- Oversee the everyday functions and the overall operations of the facility.
Dispatcher
Griffin Bothers
07.2021 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance across six markets to meet needs based off of priority.
- Oversees job information on each client, books the call, ensures the technicians have the proper material and help, monitoring drive logs, and debrief each technician after completion of a job.
- Lead trainer; built a training book and activities for CSR’s and Dispatchers joining the electric team.
- Accounts receivables; made out bound calls and mailed letters to collect payments from client with past due accounts and batched all payments to the correct market.
- Assisted with setting up new vendors and going over terms that complied with the companies.
Cash Fast Payday Loans
Cash Fast
10.2020 - 07.2021
- Review all new applicants documents to determine financial eligibility and feasibility of granting loans
- Book and complete all personal loan contracts and counsel clients on loan policies and restrictions
- Maintain and update all account records. Prepare reports to send to customers whose accounts are past due, and forward irreconcilable accounts for collector action.
- Consults with clients about their lending needs to help them achieve their financial goals, including the collection and analysis of information about the client’s financial situation.
Education
Bachelors of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC03-2020
Skills
- Leadership and team building
- Training and coaching
- Problem resolution, Adaptability
- Operations management
- Team player, Interpersonal communication skills
- Time Management, Multi-Tasking, Organization
Timeline
General Manager
Augment Wellness
03.2024 - Current
Dispatcher
Griffin Bothers
07.2021 - 05.2024
Cash Fast Payday Loans
Cash Fast
10.2020 - 07.2021
Bachelors of Science - Health Systems Management
University of North Carolina At Charlotte
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