Dynamic professional with a proven track record at Bath and Body Works, excelling in training and mentoring teams to enhance productivity. Skilled in complex problem-solving and relationship building, I foster a collaborative environment that drives operational efficiency and customer satisfaction. Committed to excellence, I implement effective strategies that promote team success and client engagement.
Overview
21
21
years of professional experience
Work History
Supervisor
Bath and Body Works, Limited Brands
West Seneca, NY
08.2021 - Current
Supervised daily operations, ensuring adherence to company standards and policies.
Trained and mentored team members, fostering a collaborative work environment.
Implemented process improvements, enhancing operational efficiency and customer satisfaction.
Monitored inventory levels, coordinating restocking efforts to optimize product availability.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Babysitter
Rivera Family
West Seneca, NY
09.2017 - Current
Supervised children's activities, ensuring safety and engagement during playtime.
Developed and implemented creative educational games to promote learning and development.
Communicated effectively with parents regarding children's progress and daily experiences.
Managed meal preparation, adhering to dietary restrictions and promoting healthy choices.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Taught children to organize toys, wash hands, and share by leading by example.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Stay at Home Parent
Family
West Seneca, NY
12.2006 - 08.2021
Organized daily schedules and activities to promote educational development and family cohesion.
Managed household budget, optimizing expenses while ensuring necessary resources were available.
Developed and implemented age-appropriate learning activities to foster creativity and critical thinking skills.
Coordinated family logistics, including appointments, events, and travel arrangements for seamless execution.
Trained children in life skills such as cooking, cleaning, and time management to encourage independence.
Mentored children through personal challenges, promoting resilience and problem-solving abilities in various situations.
Monitored children's activities to verify safety and wellbeing.
Read stories, sang songs and facilitated creative play.
Implemented daily routines and activities to stimulate and engage children.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Provided support and guidance to children in conflict resolution.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Encouraged children's emotional and social development.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Direct Support Professional
Baker Victory
Lackawanna, NY
05.2005 - 12.2005
Assisted individuals with daily living activities, promoting independence and personal development.
Implemented behavior management strategies to enhance client engagement and reduce challenging behaviors.
Collaborated with multidisciplinary teams to create and update personalized care plans for clients.
Trained new staff on best practices for client support and safety protocols, fostering a positive team environment.
Monitored clients' progress, documenting changes effectively to inform care adjustments and team discussions.
Advocated for clients' needs within the organization, ensuring access to necessary resources and services.