LINDSEY YALE
Summary
Information systems technical expert, holding an active Secret Clearance, leveraging nearly 6 years of proven experience in systems management, UI/UX development and classified network administration while serving in the United States Army. Skilled in managing and securing complex IT infrastructures, optimizing network performance, and delivering user-centric design solutions. I bring a unique blend of technical expertise and creative problem-solving, ensuring that systems are not only efficient and reliable but also intuitive and user-friendly. With a strong commitment to continuous improvement and innovation, I consistently deliver solutions that enhance operational efficiency, improve user experience, and support organizational goals.
Overview
6
6
years of professional experience
2
2
Certification
5
5
years of post-secondary education
Work History
Information Technology Team Chief
United States Army
Fort Cavazos, TX
01.2021 - 06.2024
- Currently serve as a Server Administrator for III Armored Corps G6
- I manage a datacenter that consists of 14 Tactical Server Infrastructure (TSI) v2 stacks with over 80 virtual servers across four domains
- Designed and implemented user-centric interfaces for internal and client-facing applications, resulting in a 20% increase in user satisfaction and a 15% reduction in onboarding time by streamlining navigation and improving accessibility.
- I integrate systems to provide intuitive, adaptive mission command and situational awareness capabilities that enable mission execution by commanders at all levels; I administer Active Directory, Windows Servers, VMWare virtualization, Dell iDracs, and Cisco switches to support a tactical enterprise for the Corps Tactical SIPR and Mission Partner Environment (MPE) networks; I am responsible for the installation, operation, and maintenance of equipment valued in excess of $3,000,000
- I am responsible for the training, mentorship, and development of 1 Non-Commissioned Officer (NCO) and Tier III support for the Tactical SIPR Help Desk consisting of 10 Soldiers
- I played a vital role and received an Army Commendation Medal for my part in the War Fighter Exercise (WFX) 22-4, working alongside our European Alias
- Configured and operate Microsoft services such as Exchange, File Server, Skype for Business, and SharePoint.
- Administered and employed Information Systems through four domain networks across 6 locations
- Deployed NEXUS and SCORCH servers through two domains that directly impact the automation software deployment.
Senior Information Systems Specialist
United States Army
01.2020 - 01.2021
- Served in United States Army Communication Information Systems Activity, Pacific (USACISA-P) forward deployed in the Republic of Korea; responsible for monitoring daily Combined Enterprise Regional Information Exchange Systems-Korea (CX-K)
- I performed in Network Operations (NETOPS) Service Desk Management which included incident and problem processing, change request processing, availability management, user interaction, tracking resolution of service requests, ensuring timely and accurate submission, distribution, and status report of both network outages and daily tasking orders; I conducted Theater Sync briefs to higher level authorities across the peninsula; remained confident and professional during each brief; trained multiple incoming Soldiers on the daily battle rhythm of the Network Operations section; ensured quick execution of all required tasks; kept both CENTRIXS-K, NIPR, and SIPR networks in compliance with regional policies
- Defined key security concepts such as threats, vulnerabilities, exploits, and mitigation techniques
- Described security password policies elements such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)
- Configured remote access and site-to-site VPNs.
Information Systems Specialist
United States Army
01.2018 - 01.2020
- Served as an Information Technology Specialist at the Regional Hub Node (RHN)
- I supervised and assisted in the operation, network maintenance, and TIER I troubleshooting of the Warfighter Information Network-Tactical (WIN-T) assemblages and associated networks for Corps and Division level assets
- Oversaw the network operations and operational configurations of Program Manager -Tactical Network (PM-TN) baseband and IP equipment
- Provided assistance and technical support to over 1,342 Ka-band, Ku-band, and X-band Satellite communication missions
- I validated 12,774 nodes prior to their deployment of various contingency, humanitarian relief, training, and wartime missions
- I was selected by name, over 65 other Soldiers as an augmentee to serve with the Communications Management and Control Activity for the United States Secret Service (USSS); upgrading and installing Mobile Communication Packages on over 25 Government Services Agency leased vehicles, saving the USSS more than $30,00 in labor costs
- Configured and verified VLANs (normal range) spanning multiple switches and Interswitch connectivity
- Constructed access ports, MAC address tables, and frame flooding
- Composed network mask, metrics, administrative distance, and point-to-point routing.
Education
Bachelor of Science - Information Technology Network Administration
Indiana University - Purdue University Indianapolis
Indianapolis, IN 06.2020 - Current
Associate of Science - Information Technology
Purdue University
Indianapolis, IN 12.2019 - 06.2020
Skills
- Microsoft Server Administration
- Skype for Business
- File Servers
- SQL
- SolarWinds
- Linux
- Microsoft Windows
- VMWare Workstation
- Cisco Call Manager
- LAN and WAN control
- IT Risk Assessment
- IPv6 technologies
- Microsoft Outlook
- VMware and Oracle VM
- Network diagnostics
- Server Event Logging
- IP Addressing and Subnetting
- System Administration
- Remote Conferencing Support
- Desktop support
- Connectivity Resolution
- Customer Service
- Operating System Configuration
- Server maintenance
- Software Installation
- Data Validation
- Interface Design and Implementation
Websites
Certification
- CompTIA Advanced Security Practitioner (CASP+), CompTIA
- CompTIA Security+ (SEC+), CompTIA
Timeline
Information Technology Team Chief
United States Army
01.2021 - 06.2024
Bachelor of Science - Information Technology Network Administration
Indiana University - Purdue University Indianapolis
06.2020 - Current
Senior Information Systems Specialist
United States Army
01.2020 - 01.2021
Associate of Science - Information Technology
Purdue University
12.2019 - 06.2020
Information Systems Specialist
United States Army
01.2018 - 01.2020
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
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