Lindsey Zimmerman
Inside Sales Representative
Cape Coral,FL
Summary
Healthcare AI Sales Leader with 15+ years experience driving revenue growth, enterprise implementations, and customer success. Specializes in championing Dragon Medical One and DAX Copilot deployments, utilizing speech recognition, natural language understanding (NLU), generative AI, and HIPAA-compliant EHR integration. Demonstrated expertise in pipeline management, quota attainment, POC development, and strategic partner co-selling to accelerate digital transformation in hospital and clinic environments.
Overview
15
15
years of professional experience
Work History
Healthcare Inside Sales Representative
Microsoft
09.2022 - Current
- Consult healthcare organizations on Dragon Medical One and DAX Copilot implementations, enhancing clinical documentation accuracy, coding compliance, and provider productivity.
- Qualify and convert inbound leads (marketing, account team, and partner sourced) into a high-value pipeline; leverage Salesforce CRM for opportunity management and forecasting.
- Accelerate deal closure via tailored POCs, customized close plans, competitive win strategies, and engagement with global black-belt specialists.
- Partner with CMOs, clinical informaticists, and IT executives to co-create HIPAA-compliant implementation roadmaps, aligned to digital transformation goals.
- Drive consumption and retention by mentoring peers on value articulation, upsell/cross-sell tactics, and thought leadership, contributing best-practice guides on speech AI.
- Own full-cycle territory sales operations, consistently exceed targets, and uncover new AI-enabled use cases in inpatient and ambulatory settings.
District Manager
Valet Living
09.2021 - 08.2022
- Directed district operations across 15 sites, monitoring P&L, KPIs, and financial performance to reduce budgets by 50%.
- Developed and executed revenue-growth strategies for new and existing service lines, driving consistent year-over-year gains.
- Spearheaded customer experience programs to elevate satisfaction, strengthen brand loyalty, and foster upsell opportunities.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Sales Representative
AT&T
01.2014 - 01.2019
- Exceeded sales objectives through consultative needs analyses, solution presentations, and strategic upselling.
- Captured new leads via relationship nurturing and referral programs; documented all interactions and forecasts in Salesforce.
- Enhanced customer retention by addressing service issues within target SLAs and delivering tailored proposals.
Financial Advisor
Chase
01.2011 - 08.2012
- Advised clients on investment strategies, risk management, and financial products—backed by market-driven research.
- Cultivated and retained a portfolio of high-net-worth clients, delivering personalized service and achieving the Freedom Award for outstanding customer relations.
Education
Bachelor of Arts - Graphic Design
Full Sail University
Winter Park, FLMedia Communications Certificate -
Full Sail University
Winter Park, FLBachelor of Science - Computer Information Systems
Eastern Florida State College
Cocoa, FL 05.2001 -
Skills
- Healthcare AI Solutions
- Dragon Medical One & DAX Copilot
- Clinical Documentation Improvement
- Speech Recognition & NLU
- Relationship building and management
- HIPAA & Compliance Management
- Salesforce CRM & Pipeline Management
- Territory Planning & Quota Attainment
- POC Design & ROI-Driven Selling
- Partner Ecosystem & Co-Selling
- Stakeholder Engagement
Certifications And Technical Skills
- Microsoft Azure Fundamentals
- HIPAA Compliance & Security Training
- Salesforce CRM Administration
- FHIR & HL7 Standards Overview
- Power BI (reporting)
- Microsoft 365 Suite (Teams, SharePoint)
Timeline
Healthcare Inside Sales Representative
Microsoft
09.2022 - Current
District Manager
Valet Living
09.2021 - 08.2022
Sales Representative
AT&T
01.2014 - 01.2019
Financial Advisor
Chase
01.2011 - 08.2012
Bachelor of Science - Computer Information Systems
Eastern Florida State College
05.2001 -
Bachelor of Arts - Graphic Design
Full Sail University
Media Communications Certificate -
Full Sail University
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