Lindsey Robinson Nikkel
Bend,OR
Summary
Adept at fostering customer relations and driving small business growth, I leveraged my expertise in relationship building to significantly enhance client satisfaction at Nikkel Skincare and Wellness. My proactive approach in developing personalized skincare solutions and efficient business processes underscored my commitment to excellence, resulting in a loyal client base and repeat business.
Overview
15
15
years of professional experience
Work History
Owner/Esthetician
Nikkel Skincare and Wellness
04.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
Co-owner/Esthetician
Twincare Skincare
01.2018 - 04.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Interacted well with customers to build connections and nurture relationships.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Retail Sales Worker
Angelina Organic Skincare
11.2016 - 12.2017
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
Spa Director/Esthetician
Anjou Spa
11.2009 - 11.2016
- Collaborated with marketing team to create promotional materials for spa offerings.
- Recruited, hired and trained all new employees.
- Received new spa supplies inventory and restocked work areas and shelves.
- Promoted a culture of exceptional customer service among the spa team members.
Education
Esthetics
Poway Beauty Academy
Poway, CA.Associate of Science - Holistic Health & Bodywork
International Professional School of Bodywork
San Diego, CA.Skills
- Customer relations
- Small business operations
- Relationship building
Languages
Spanish
Professional Working
Timeline
Owner/Esthetician
Nikkel Skincare and Wellness
04.2024 - Current
Co-owner/Esthetician
Twincare Skincare
01.2018 - 04.2024
Retail Sales Worker
Angelina Organic Skincare
11.2016 - 12.2017
Spa Director/Esthetician
Anjou Spa
11.2009 - 11.2016
Esthetics
Poway Beauty Academy
Associate of Science - Holistic Health & Bodywork
International Professional School of Bodywork
Similar Profiles
Africa BarnhillAfrica Barnhill
Esthetician at Evolution Skincare and WellnessEsthetician at Evolution Skincare and Wellness
GORANA SEELEYGORANA SEELEY
Vice President, Commercial Strategy & Partnership at Veriphy Skincare and Herbal Magic WellnessVice President, Commercial Strategy & Partnership at Veriphy Skincare and Herbal Magic Wellness
Maureen GamminoMaureen Gammino
Esthetician/Shop Owner at True Radiance Skincare & WellnessEsthetician/Shop Owner at True Radiance Skincare & Wellness
Marissa AdamsMarissa Adams
Repairs Coordinator / Home Inspector at Chambers TheoryRepairs Coordinator / Home Inspector at Chambers Theory
Gena JohnsonGena Johnson
HUMAN RESOURCES MANAGER at Republic ServicesHUMAN RESOURCES MANAGER at Republic Services