Lindsey VanGuilder
105 Staley Lane, North Mankato,MN
Summary
Dedicated Registered Nurse with 10 years experience in inbound call triage; assessing member's health history while assisting individuals in need of medical attention.
Overview
13
13
years of professional experience
Work History
Registered Nurse
United Health Group, Optum
03.2013 - Current
- Obtain health history and medications, triaged member's to determine appropriate level of care.
- Utilized critical thinking skills to prioritize nursing interventions based on member's individual needs.
- Educated member's on diagnosis, treatment options, disease process, and management and lifestyle options.
- Explained course of care and medication side effects to patients.
- Assisted in triaging NY 911 calls during COVID pandemic.
Registered Nurse
Laurel's Peak Rehabilitation Center
08.2010 - 03.2013
- Managed care from admission to discharge.
- Collaborated with other healthcare members and/ multidisciplinary teams in implementing care plans to ensure positive health outcomes.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Associate of Science - Nursing
South Central College
Mankato, MN12.2009
Skills
- Inbound member calls
- Call Triaging
Timeline
Registered Nurse
United Health Group, Optum
03.2013 - Current
Registered Nurse
Laurel's Peak Rehabilitation Center
08.2010 - 03.2013
Associate of Science - Nursing
South Central College