Summary
Overview
Work History
Education
Skills
Timeline
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Lindsi Manigault

Glen Burnie,United States

Summary

Enthusiastic, self motivated, responsible, hard working individual. Being a mature team worker and adaptable to all challenging situations is what I am best at. I am able to work well in a team environment as well using my own initiative.

Overview

21
21
years of professional experience

Work History

Delivery Driver

Doordash, Inc
Glen Burnie, MD
08.2022 - Current
  • Manage multiple tasks simultaneously while delivering goods within specified time frames.
  • Check delivery addresses and verify correct merchandise or food delivery.
  • Ensure customers receive their orders in a timely manner, providing excellent customer service at every opportunity.
  • Verify order details with customers and merchant if need be.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Contacted customers prior to delivery to coordinate delivery times.

Dispatcher

Anne Arundel County Office of Transportation
Glen Burnie, MD
11.2019 - 08.2022
  • Provided timely updates to customers regarding their requests.
  • Assigned drivers to appropriate routes based on customer needs via radio.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times and provide directions when necessary.
  • Updated records of driver locations, delay, and cancellations.
  • Answered a multi telephone line from customers.
  • Scheduled appointments for pickup or drop off times made by customers.

Transaction Processor, Sr

Conduent
Glen Burnie, MD
11.2006 - 10.2019
  • Retrieved documents from mail received from US Postal Service, Suntrust Bank lockbox operating an Opex machine for production; sorting, batching, and determining whether a document was processed and sent to the correct sender.
  • Followed each account using a manual to sort and process.
  • Responded promptly to customer inquiries regarding their accounts or transactions.
  • Generated reports detailing daily, weekly, monthly, quarterly transaction activities for management review.
  • Investigated complex problems related to financial transactions and provided solutions.
  • Assisted customers with processing payments, deposits, transfers, and other banking inquiries.
  • Handled high volumes of cash payments.
  • Sent each processed payment over to retrieving for final analysis.
  • Performed data entry of customer transaction information into the company database.

Wheelchair Agent

Aviation Safeguards
Elkridge , MD
02.2004 - 07.2006
  • Greeted customers, answered questions and discussed services.
  • Helped customers enter airplane, locate seat and stow luggage.
  • Communicated with gate agents to coordinate assistance boarding.
  • Assisted customers with baggage claims.
  • Backed wheelchairs down jetways to safely overcome decline of ramp.
  • Assisted passengers with reservations, ticketing and adjustments to itinerary.
  • Pushed wheelchairs with passengers through terminal and gate areas to ease transport.

Education

High School Diploma -

North County High School
Glen Burnie, MD
06-2004

Some College (No Degree) - Associate Degree

Anne Arundel Community College
Arnold, MD

Skills

  • Customer Relations
  • Critical thinker
  • Excellent communication skills
  • Multi tasker
  • Proficient in cash management
  • Excellent attention to detail
  • Ability to type
  • Microsoft Word/Excel

Timeline

Delivery Driver

Doordash, Inc
08.2022 - Current

Dispatcher

Anne Arundel County Office of Transportation
11.2019 - 08.2022

Transaction Processor, Sr

Conduent
11.2006 - 10.2019

Wheelchair Agent

Aviation Safeguards
02.2004 - 07.2006

High School Diploma -

North County High School

Some College (No Degree) - Associate Degree

Anne Arundel Community College

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Lindsi Manigault