Lindwood Graham

• Oversees functions and performance of all departments by creating policies and strategies for department development.
• Prepared annual budgets with controls to prevent overages
• Developed and maintained courteous and effective working relationships
• Managed purchasing, sales, marketing and customer account operations efficiently.

Which resulted in Continuous Improvement in employee functions, Increased Communication and department development by 20%,

Strategy Planner With the Board of Directors

• Worked closely with organizational leadership and board of directors to guide operational strategy
• Facilitated presentation and recommendation of services by optimizing client relationships.
• Conducted comprehensive market research to inform strategic planning decisions and drive growth.
• Streamlined workflow processes for improved team productivity and project outcomes.

Which resulted in Increased Business Success in profits by 20%.

Handles H.R Related Issues

• Scheduled employees for shifts, taking into account customer traffic and employee strengths
• Learned and adapted quickly to new technology and software applications
• Spearheaded corporate reorganization efforts, realigning internal resources to better support growth objectives
• Reduced operational risks while organizing data to forecast performance trends.

Which resulted in maximizing employee productivity and retention by 20%. This increase was recognized by upper management.

• Scheduled leadership for shifts, taking into account membership traffic and leadership strengths.
• Monitored and coordinated workflows to optimize resources.
• Interacted well with members to build connections and nurture relationships.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Trained and guided leaders and members to maintain high productivity and performance metrics.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Which Cultivated positive work/worship environment that fostered member engagement, increased retention rates by 5%, and boosted overall team morale.