Lindy Hamsher
Conover,NC
Summary
I am a hardworking employee with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills, that can carry over into other areas of business. I strive to meet customer needs, drive satisfaction and promote long-term loyalty while offering over 13 years of experience in the service industry.
Overview
7
7
years of professional experience
Work History
Server/Bartender/Manage
Imagine One Hospitality - Mas Amor
Hickory, NC
02.2024 - 04.2025
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Sweet ‘Taters
Conover, NC
01.2021 - 07.2023
- Greeted guests.
- Provided excellent customer service to ensure satisfaction.
- Handled cash and credit card payments
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Assistant Manager
Lobster Dogs Foodtruck
Denver, NC
03.2019 - 01.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Bartender/Server
Village taphouse
Mooresville, NC
12.2017 - 03.2019
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
Jimtown High School
Elkhart, IN05.2011
University of Indianapolis
Indianapolis, INSkills
- Serve Safe Certified
- Cash Handling
- POS Operation
- Safe Food Handling
- Guest Relations Management
- Positive and Professional
Timeline
Server/Bartender/Manage
Imagine One Hospitality - Mas Amor
02.2024 - 04.2025
Server
Sweet ‘Taters
01.2021 - 07.2023
Assistant Manager
Lobster Dogs Foodtruck
03.2019 - 01.2022
Bartender/Server
Village taphouse
12.2017 - 03.2019
High School Diploma -
Jimtown High School
University of Indianapolis