Linet Ghazarian
Glendale,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Pristine Nails And Spa
Glendale, CA
06.2020 - Current
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
High School Diploma -
Opportunities For Learning
Simi Valley, CA11-2021
Some College (No Degree) - Business Administration
Los Angeles City College
Los Angeles, CASkills
- Teamwork and collaboration
- Verbal communication
- Relationship building
- Task prioritization
- Organization
- Problem-solving
- Social perceptiveness
- Good Telephone Etiquette
- Up-selling
- Competitive analysis
- Consultative selling
- Sales management
- Negotiation
- Brand storytelling
- Door-to-door sales
- Customer service
- Networking
- Social selling
- Customer engagement
- Referral marketing
- Display restocking
- Customer care
Certification
- Cosmetology license
Languages
English
Full Professional
Armenian
Full Professional
Timeline
Manager
Pristine Nails And Spa
06.2020 - Current
High School Diploma -
Opportunities For Learning
Some College (No Degree) - Business Administration
Los Angeles City College