Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linette Ambrose

New Castle

Summary

Dynamic bilingual Human Resources professional with over 20 years of comprehensive experience in HR operations, customer service, and data management. Expertise in leave administration, benefits coordination, and HRIS integrations, with effective payroll collaboration across global platforms such as Workday, SAP, and ADP GlobalView. Proficient in managing FMLA, ADAAA, and workers' compensation cases while ensuring compliance and accuracy. Committed to fostering strong partnerships with managers, HR business partners, and vendors to deliver efficient HR solutions. Eager to leverage extensive HR knowledge and technical skills within a growth-oriented organization.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

24
24
years of professional experience

Work History

HR Analyst / Leave & Benefits Specialist

International Flavors & Fragrances (IFF)
02.2021 - Current
  • Partner with payroll and benefits teams to ensure accurate leave coding and pay.
  • Manage FMLA and ADAAA cases; liaise with vendors, managers, and HRBPs.
  • Update timecards in eTime to eliminate discrepancies and ensure compliance.

HR Shared Services Analyst

DuPont
01.2016 - 01.2021
  • Oversaw Workday integration error resolution across ADP, Taleo, and eVerify.
  • Processed onboarding, terminations, pay changes, and leave management updates.
  • Collaborated with payroll specialists to resolve critical pay issues.
  • Conducted audits in eTime to correct negative hours and prevent pay errors.

Human Capital Representative

Amtrak – National Railroad Passenger Corporation
09.2014 - 12.2015
  • Delivered first-call resolution in HR service center.
  • Supported employees and managers with HRIS, benefits, and recruitment issues.
  • Entered data changes in SAP and assisted with leave management.

HR Generalist

Delaware River and Bay Authority
09.2005 - 09.2014
  • Led recruitment, onboarding, and new hire orientation.
  • Provided employee relations support and interpreted union contracts.
  • Managed FMLA claims and processed payroll updates in Kronos.

HR Specialist I / Technician

State of Delaware/DHSS
03.2002 - 09.2005
  • Supervised HR technicians managing 300+ employee caseloads.
  • Conducted quality checks, training, and performance feedback.
  • Processed ADA requests, pensions, and leave cases.

HR Assistant

AT Systems
12.2001 - 03.2002
  • Entered employee change reports and assisted with incentive programs.
  • Supported CHRO with administrative duties and security badge processing.

Education

High School Diploma -

Delcastle Technical High School
01.1988

Skills

  • Employee benefits coordination
  • Experience with HRIS software solutions
  • Payroll coordination and issue resolution
  • Policy interpretation expertise
  • FMLA compliance expertise
  • Data governance in HR services
  • Proficient in English and Spanish communication

Languages

English & Spanish

Timeline

HR Analyst / Leave & Benefits Specialist

International Flavors & Fragrances (IFF)
02.2021 - Current

HR Shared Services Analyst

DuPont
01.2016 - 01.2021

Human Capital Representative

Amtrak – National Railroad Passenger Corporation
09.2014 - 12.2015

HR Generalist

Delaware River and Bay Authority
09.2005 - 09.2014

HR Specialist I / Technician

State of Delaware/DHSS
03.2002 - 09.2005

HR Assistant

AT Systems
12.2001 - 03.2002

High School Diploma -

Delcastle Technical High School
Linette Ambrose