Linfei Brown
Tulsa,OK
Summary
Knowledge in telecom network operation, switch to bill process and mediation/rating/invoicing systems.
Experience in billing error resolution and revenue assurance control management.
Strong analytical, problem solving, project management and communication skills.
Ability to work independently and be an effective team player with initiative.
Advanced knowledge of database query tools, strong PL/SQL, Microsoft access and excel skills.
Overview
56
56
years of professional experience
Work History
Senior Billing System Analyst
Lumen Technologies
04.1999 - 04.2024
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Investigated system issues and recommended solutions to IT for code change
- Enhanced customer experience through resolving customer disputes in a timely and satisfactory manner.
Senior Analyst
LDDS Worldcom
12.1996 - 03.1999
Billing records fall out analysis
Oil & Gas Revenue Analyst
Amoco
05.1996 - 12.1996
Revenue Accounting
Analyst III
WilTel Communications
09.1993 - 05.1996
Billing records fall out analysis
Revenue Accountant
Amerada Hess
10.1989 - 08.1993
Revenue Accounting
Staff Accountant
Helicomb International
09.1988 - 08.1989
Accounts Payble and Receivable.
Graduate Assitant
University Of Tulsa
09.1985 - 08.1988
Grade undergraduate student papers and answer questions.
English Teacher
East China Textile Institute
09.1982 - 07.1984
English teacher for undergraduate students.
Worker
Red Star Textile Factory
08.1968 - 07.1978
Factory worker.
Education
Master of Science - Accounting
University of Tulsa
Tulsa, OK05.1988
Some College (No Degree) - Special Student
Randolph-Macon College
Lynchburg, VABachelor of Arts - English
East China Normal University
Shanghai, China06.1982
Skills
- Strong analytical, problem solving, project management and communication skills
- Advanced knowledge of database query tools, strong PL/SQL, Microsoft access and excel skills
Timeline
Senior Billing System Analyst
Lumen Technologies
04.1999 - 04.2024
Senior Analyst
LDDS Worldcom
12.1996 - 03.1999
Oil & Gas Revenue Analyst
Amoco
05.1996 - 12.1996
Analyst III
WilTel Communications
09.1993 - 05.1996
Revenue Accountant
Amerada Hess
10.1989 - 08.1993
Staff Accountant
Helicomb International
09.1988 - 08.1989
Graduate Assitant
University Of Tulsa
09.1985 - 08.1988
English Teacher
East China Textile Institute
09.1982 - 07.1984
Master of Science - Accounting
University of Tulsa
Some College (No Degree) - Special Student
Randolph-Macon College
Bachelor of Arts - English
East China Normal University
Worker
Red Star Textile Factory
08.1968 - 07.1978