Linh Ha

• Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
• Crafted clear, informative reports to explain life insurance policy features and benefits.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.
• Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships with customers and suppliers through account development.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
• Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
• Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
• Reduced wait times for patients through effective coordination of staff schedules and resource allocation.

Managed front and back restaurant. Making employees Schedule, Managed the inventory and customer services.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.