Linh Ngo
Johnston,RI
Summary
Adaptable professional experienced in data entry and various software applications, including Microsoft Office and Adobe. Enhanced organizational brand through quick memorization of product details and strong customer relationships. Committed to continuous learning and contributing to team success in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Seasonal Drivers Helper
UPS
Warwick, Rhode Island
11.2017 - Current
- Executed operations during peak delivery seasons, contributing to timely service.
- Coordinated with drivers to plan routes and organize packages, enhancing delivery efficiency.
- Moved heavy items with a hand truck to support operations.
Manager
Linh's Tailors and Florist
Johnston, RI
06.2000 - Current
- Oversees daily operations of tailoring and floral arrangements.
- Altered garments to ensure proper fit and style for clients.
- Arranged floral arrangements/displays for special events and daily sales.
- Managed purchasing and receiving of inventory to maintain stock levels.
- Flower Delivery person.
Server/Customer Service Cashier
Salvato's Bagels and More
Westerly, Rhode Island
02.2018 - 02.2022
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided menu recommendations to enhance guest dining experiences.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Bartender/Server
Joint Bar and Grille
Cranston, RI
12.2017 - 09.2021
- Crafting and mixing of alcoholic and non-alcoholic beverages using high-quality spirits, fresh ingredients, and juices.
- Delivered exceptional customer service in high-volume settings, enhancing guest satisfaction.
- Verified guest identification to ensure compliance with legal requirements, promoting responsible alcohol service.
- Maintained clean, well-stocked bar area, contributing to smooth operations and positive guest interactions.
- Managed bar inventory.
- Handled cash transactions and processed payments efficiently.
- Utilized POS system to process transactions accurately.
- TIPS certified.
Teller Manager
Citizens Bank
Johnston , RI
01.2012 - 01.2017
- Provided prompt, friendly and accurate service to guests during the morning hours
- Took food and beverage orders, served meals, maintained clean dining areas, ensured enjoyable mornings for guests.
- Delivered exceptional customer service to create memorable dining experiences.
- Welcomed guests, seated them, and explained daily specials to enhance their dining experience.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Some College (No Degree) - Nursing
University of Rhode Island
Kingston, Rhode Island, RI06-1999
High School Diploma -
Johnston Senior High
Johnston, RI 06-1997
Skills
- Logistics management
- Delivery scheduling
- Operational efficiency
- Customer service
- Customer support
- Hospitality
- Proficient in Vietnamese
- Digital and software proficiency
- Problem solving
- Time management
- Detail-oriented
- Multitasking
- Teamwork, collaboration
- Communication
- Advisor
Timeline
Server/Customer Service Cashier
Salvato's Bagels and More
02.2018 - 02.2022
Bartender/Server
Joint Bar and Grille
12.2017 - 09.2021
Seasonal Drivers Helper
UPS
11.2017 - Current
Teller Manager
Citizens Bank
01.2012 - 01.2017
Manager
Linh's Tailors and Florist
06.2000 - Current
Some College (No Degree) - Nursing
University of Rhode Island
High School Diploma -
Johnston Senior High