Linh Vu
PLFUGERVILLE,TX
Summary
Provide storytelling and communication skills, and be willing to learn and grow in a collaborative environment. Bring a fresh perspective on content creation and social media engagement, combined with excellent writing skills. Willing to use and develop writing and SEO skills in a Content role.
Overview
7
7
years of professional experience
Work History
Senior Certified Pharmacy Technician
ExactCare Pharmacy
01.2021 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Maintained relationships with physicians.
Personal Blogger
Tiểu Tíc Tắc
03.2020 - Current
- Maintained a consistent publishing schedule to keep readers engaged and anticipating new content releases.
- Conducted interviews with industry experts or notable personalities for exclusive insights featured in blog articles.
- Developed an effective content strategy that catered to the target audience''s preferences and interests.
- Utilized various multimedia elements such as images, videos, infographics, and podcasts to enhance storytelling capabilities within articles.
- Edited and proofread drafts of articles and other documents.
Content Writer
Admicro VC Corp
03.2018 - 03.2019
- Completed thorough research into assigned topics.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Managed social media accounts, growing follower base through engaging and informative posts.
- Collaborated with graphic designers to produce visually appealing content, enriching user experience.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
Education
Bachelor of Arts - Insurance And Risk Management
University of Houston
Houston, TX05.2027
Associate of Arts - Business
Collin College
Plano, TX12-2024
Skills
- Problem-solving skills
- Exceptional writing
- Editing skills
- Video editing
- Time management
Languages
English
Professional Working
Timeline
Senior Certified Pharmacy Technician
ExactCare Pharmacy
01.2021 - Current
Personal Blogger
Tiểu Tíc Tắc
03.2020 - Current
Content Writer
Admicro VC Corp
03.2018 - 03.2019
Bachelor of Arts - Insurance And Risk Management
University of Houston
Associate of Arts - Business
Collin College
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