Jayden Jenkins

Proven track record in enhancing customer loyalty and streamlining service operations, notably at Progressive, where I specialized in customer relations and problem resolution. Leveraged data entry expertise to improve service efficiency, achieving a significant increase in first-call resolutions. Skilled in managing high-stress situations, demonstrating exceptional empathy and professionalism. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.