LINNDA LIZETTH GARCIA RODRIGUEZ
Resumen profesional
Business Administrator, Specialist in Human Talent Management, Bilingual, with a Diploma in Leadership, Entrepreneurship, Coaching, course in human talent management, systems assistant with emphasis on office and internet, with 9 years of experience in administrative positions such as management assistant, administrative assistant, administrative human management with the ability to make decisions, teamwork, affiliations and social security payments, preparation and payment of payroll, selection and hiring of personnel, quotation and delivery of provisions, preparation of contracts, purchases, online payments, bank deposits, billing payment, withholding payment at source, agenda management, ticket purchase, call reception, service consulting, preparation of process function manuals, file management, purchase of administrative and operational supplies, management of petty cash. With knowledge in the use of intermediate Office Excel, Solido program and restaurant software.
Datos destacados
2
2
Languages
8
8
years of professional experience
Experiencia
Customer Service Associate
Walgreens
Wetchester,NY, New york
2024.02 - Actual
- Advising undecided customers on the purchase of specific products.
- Assisting customers with product returns or exchanges.
- Presenting available products and services.
- Meeting quality and productivity targets.
- Assisting customers with the handling and processing of complaints.
- Providing in-person service to customers visiting the store to inquire about products.
- Communicating with other company departments to enhance customer service.
- Providing information about the company's products and services.
- Accurately describing the products and services offered by the company.
Business Administrator-Contractor
GOVERNMENT OF THE CAUCA VALLEY
Cali, Valle
2020.01 - 2023.01
- Support management for the reception and consolidation of documents sent by construction and audit contractors for the processing of adjustments and additions to contracts and projects.
- Provide support to the Maintenance and Management project for the Strengthening of Transportation Infrastructure in the Department of Valle Del Cauca.
- Support the formulation, monitoring, evaluation and adjustments to the road plan as appropriate.
- Manage strategies focused on customer service.
- Support the implementation of strategies to care for PQRSD citizens.
- Monitor and control PQRSD.
- Support the implementation of integrated institutional management systems.
- Submit a month-by-month report and a final report related to the execution of the contractual object.
Administrative assistant
CENTRO COMERCIAL UNICO OUTLET
Yumbo, Valle
2024.08 - 2025.08
- Customer service.
- Cash legalization.
- Advances.
- Staffing.
- Administrative inputs.
- Payroll reports.
- Customer service.
Administrative and Management Assistant
SUBASTA PÚBLICA INMOBILIARIA S.A.S
Cali, Valle
2023.12 - 2024.08
- Payroll payment.
- Bank deposits.
- Petty cash management.
- Reports to Dian.
- Contract preparation.
- File management.
- Customer service.
- Payroll preparation.
- Accounting support.
- Customer service.
- Agenda management.
- Reservations and managerial trips.
Administrative assistant
MEJOR VIVIR CONSTRUCTORA S.A
Cali, Valle
2022.10 - 2023.04
- Selection and Hiring of Personnel.
- Preparation of Contracts.
- Affiliations.
- Petty Cash Management.
- Request for Advances and Legalizations.
- Communications.
- Staffing.
- Process Management.
- SG-SST Program Management.
- Reception of Documents.
- Resource Management.
Management assistant
FONDO DE EMPLEADOS Y PENSIONADOS FONASCEH
Cali, Valle
2023.04 - 2023.12
- Solido program implementation.
- Associate Affiliations.
- Document Management.
- Accounting information management.
- Customer Service.
- Credit Management and Analysis.
Administrative assistant
UNIVERSIDAD ANTONIO JOSE CAMACHO
Cali, Valle
2025.08 - 2027.08
- Database management.
- Training.
- File management.
- Project support.
- Interview scheduling.
- Auditorium reservations.
- Agenda management.
- Document preparation.
Formación
Specialization - Human Talent Management
UNIVERSIDAD LIBRE
CaliBusiness Administration - undefined
UNIVERSIDAD ANTONIO JOSE CAMACHO
CaliDiplomat - Coaching
UNIVERSIDAD ANTONIO JOSE CAMACHO
CaliDiplomat - Liderazgo Y Emprendimiento
UNIVERSIDAD ANTONIO JOSE CAMACHO
CaliDiplomat - marketing digital
COLNODO
YumboProject management - alternative and sustainable energies
SERVICIO NACIONAL DE APRENDIZAJE - SENA
CaliTechnician - Accounting for Commercial and Financial Operations
SERVICIO NACIONAL DE APRENDIZAJE - SENA
YumboTechnician - Human talent management
SERVICIO NACIONAL DE APRENDIZAJE - SENA
YumboSystems Assistant - Emphasis on Graphic Design
FUNDACION EDUCATIVA C E S
YumboAssistant - Systems with Emphasis Windows - Office - Internet
FUNDACION EDUCATIVA C E S
YumboTítulo Obtenido Bachiller Tec. Comercial - undefined
Secundaria LICEO COMERCIAL DE YUMBO
YumboEnfatiza tus habilidades clave
- Teamwork
- Customer service
- Commitment to the company
- Flexibility and adaptability
- Proactive attitude
- Organization
- Ability to work under pressure
- Active listening
- Effective communication
- Stress management
- Attention to detail
- Analytical skill
- Task prioritization
- Call handling
- Complaint and claim management
- Problem-solving
- Good interpersonal skills
- Stress management
- Data entry
- Database management
- Software application proficiency
Idiomas
Español
Nativo
C2
Inglés
Intermedio
B1
Cronología
Administrative assistant
UNIVERSIDAD ANTONIO JOSE CAMACHO
2025.08 - 2027.08
Administrative assistant
CENTRO COMERCIAL UNICO OUTLET
2024.08 - 2025.08
Customer Service Associate
Walgreens
2024.02 - Actual
Administrative and Management Assistant
SUBASTA PÚBLICA INMOBILIARIA S.A.S
2023.12 - 2024.08
Management assistant
FONDO DE EMPLEADOS Y PENSIONADOS FONASCEH
2023.04 - 2023.12
Administrative assistant
MEJOR VIVIR CONSTRUCTORA S.A
2022.10 - 2023.04
Business Administrator-Contractor
GOVERNMENT OF THE CAUCA VALLEY
2020.01 - 2023.01
Título Obtenido Bachiller Tec. Comercial - undefined
Secundaria LICEO COMERCIAL DE YUMBO
Assistant - Systems with Emphasis Windows - Office - Internet
FUNDACION EDUCATIVA C E S
Systems Assistant - Emphasis on Graphic Design
FUNDACION EDUCATIVA C E S
Technician - Human talent management
SERVICIO NACIONAL DE APRENDIZAJE - SENA
Technician - Accounting for Commercial and Financial Operations
SERVICIO NACIONAL DE APRENDIZAJE - SENA
Project management - alternative and sustainable energies
SERVICIO NACIONAL DE APRENDIZAJE - SENA
Diplomat - marketing digital
COLNODO
Diplomat - Liderazgo Y Emprendimiento
UNIVERSIDAD ANTONIO JOSE CAMACHO
Diplomat - Coaching
UNIVERSIDAD ANTONIO JOSE CAMACHO
Business Administration - undefined
UNIVERSIDAD ANTONIO JOSE CAMACHO
Specialization - Human Talent Management
UNIVERSIDAD LIBRE